Klatch Coffee App

Same complains as everyone else here. Let’s be real I’m not going to go to SB but it’s be cool if Klatch didn’t treat their customers like they’re stupid. This reward system does just that. Just get rid of reward system all together. I’d imagine the point of putting money on the Klatch app is to lessen the blow of debit/credit fees to Klatch. By using it we’re helping them run a more cost efficient business. Return the favor Klatch and come up with a reward system that actually rewards us for being loyal to our favorite local coffee shop.

You have to spend $150 to get 1 $3 coffee????

Indeed I paid for extra patty sausage didn’t get it because I didn’t pay for but yet in the app it say extra patty and got charged extra still didn’t get nothing because on their screen it’s say didn’t it’s a scam or idk but never again the cappuccino breve milk they put in is terrible taste ROTTEN disgusting get regular milk and the staff at Ontario was terrible didn’t wanna give me what I paid for sticking to Starbucks

i had at least 20 dollars worth of app credit i input on the old app and now everything is at 0, same w my points.. how do I fix this? :/

The old app was so much better, these guys are money hungry and greedy. Prior to them switching apps i had 364 points which i was eligible for 20 dollars off but now that they changed the app, my 364 points havent been transferred and i emailed and nobody answers about it. I dont even want the points anymore though, i cant even get something good with 364 dollars i spent. Will be taking my money to starbucks thats for sure.

If you want to earn a free ham and cheese, its going to cost you 600 points. $1=1 point, you do the math. The point system is more of a donation system, don't waste your time on it. Stick to collecting points through Starbucks. Klatch has good coffee and food, but their point reward system is the definition of ridiculous.

The updated app looks a lot better, visually, but the rewards system is totally jacked. It used to be 100 points to get $5 and now it’s 250? Insane. I’m sure they’re assuming no one will notice. Just awful.

Can’t find on app how refers friend to get extra points. And your app support won’t let me send you the question

$1 per point. A ham and cheddar sandwich is 750 reward points. So I need to spend $750 to earn a $6 sandwich? So bad it’s not even funny.

The old app used to give you $5 for every 100 points, but now it’s 250 points for $5 which is insane to have to spend $250 to receive $5 which is basically half the price of a latte. App upgrade looks nice but the reward system isn’t really rewarding, seems pretty greedy.