Klatch Coffee App

Please add a way to add extra espresso shots. Also, I can’t sign in because my number is not associated with my email account like I have two accounts or something.

Every time I want to use it, there is a “network error” after I put my phone number. It never works. Please fix this. I love the coffee but I always choose another place because the app doesn’t work

I honestly do not understand who wrote off as this being intuitive it’s the worst app experience of anything I ever used yet you have one of the best coffees! Can you please please change this app?

This app is the worst I have ever used. It often doesn’t work. What’s the point of having an app Thats useless?

This is one of the worst apps I have ever tried to use. There are options on it that do not work. The order ahead option for another day doesn’t work because it doesn’t load the shopping cart at all for you to pay in advance. You also can load multiple forms of payment but aren’t able to choose another payment because it defaults to whatever the first payment you added on…

It’s so difficult to use this app. When I want to order, it says the server/network is down 4/5 times!! Why?! Not friendly app for customer use. So, I order from Starbies instead!

Tried several times downloading app and trying to login with no success. Constantly says “network issues and server issues. Guess can’t get credit or birthday gift!!!

The manage credit card didnt work. I cant place any order. What’s the point?

I understand that the ratings are bad because everyone wants a better return rate on the rewards. Try to appreciate that you're instead getting better quality coffee (try the Honey Latte w/ Breve); the store is clean and bright; the service is stellar; and I wouldn't be surprised if their employees are paid more. So, I'll rate the app considering all that and its a solid 5 stars. Note: about the "they're greedy" comments- I once had to remove an item from my order because I didn't quite have enough. When i got to the window; they said it was on them and gifted me the order. I didn't ask then too; and they must've deduced by how I amended the order that I was struggling a bit. They're anything but greedy.

New app is not working and I am unable to login and access funds in my account. Support reset my password but that did not work, and the have not responded to follow-up queries. Very disappointed and would like a way to access my funds.