LEGOLAND® Windsor Resort

Need build more restrooms for customers

Don't waste your time

Simply does not work to help you navigate the park and it constantly crashes...

Can’t get it to work, crashes when you open it, not fit for purpose. Load of rubbish.

Amazing

I have loved legoland since the age of 3 and I think this app is really informative of the dates and events and every tbh!❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️(I think they should make a Lego mythica hotel room)

The app is great for the ride wait times etc, but there are things missing, such as a lot of the kiosk food stands. It’s a shame as it would be really convenient to see all the food options (including hot dog stands, refresh/refill kiosks, ice creams etc) as we found that these didn’t appear in the list of food options. If they are on there, then they are not very easy to find.

The app is great as a map for finding things easily, no question about that. But…in my opinion the most important part of the app is the queue time feature and this is where it fails miserably. As I write this I’m stood in a queue for a rollercoaster with my son…on entry both the app and the screen at the ride stated 15 mins, yet we’re now 25 mins in and still about half the queue to go. Meanwhile my wife and youngest sit waiting elsewhere. This just tells me the systems aren’t refreshing the time estimates anywhere near as frequently as they need to be which renders this essential part of the app utterly redundant. It’ll be a cost reason no doubt!

In theory the app is great. The navigation feature is handy. But the queue wait times actually really hindered our experience. They simply were not accurate/ updating fast enough. We would walk to a ride with a ‘10 minute wait time’ to then be told by the staff it’s actually 70. And another that said 10 (and didn’t have such helpful staff) took over 60. And equally we would go on a ride that said 50 minutes and be on in less than 10. We had to ignore it (and the digital boards) by the end of the day

We had a fantastic day. Helped by choosing a quieter time of year, I think, (Dec 29th) so queues were reasonable. The app was outstanding. Queue times reasonably accurate and the map worked really well.