Phone and Pay

…from abroad. Worse than useless.

Unless you have a UK Phone number, you cannot use this app as the feeble-minded owners of this app have not contemplated the very possibility of a visitor needing to pay for parking.

Are the app developers unaware that tourists visit the UK and rent cars? Impossible to set up an account with a non-UK phone number. No municipality or private car park should use this app for payment.

App is unusable. I wasn’t able to enter any phone number it considered valid

Tried to use this app in Liverpool after one of their many broken parking pay machines did not work. The app and phone system failed me. The SMS failed but have no indication it failed, so I got a ticket. I suspect Liverpool Council knows their parking pay systems are all broken but sees it as an “enhanced revenue stream” issuing PCNs to all the hapless parkers. The total brokenness of the app and parking system has made me seriously consider no longer bringing my tour group to Liverpool.

I tried to sign up for the app and tried to pay cash to park in a location. The meter was out of order and the app would not allow me to sign up with a US phone number. Went somewhere else to park but will probably still get a fine. Total rubbish!

Tried parking in one of these lots. Followed all directions. When it came time to pay and park, the delivered nothing but errors. Deleted and went to park elsewhere. Complete rubbish.

You can’t set this up in advance with your card details as it wants a park location. If you forget your password the text you’re sent doesn’t allow you to copy the impossibly difficult to remember code. Why not 6 digits like every other verification system?

Truly zero stars rated app. Not user friendly in any way. Unresponsive and laboured to use. Tried a few times to get the car registration into the app without success. Then getting payment method aligned is close to impossible. When you consider all the other parking payment apps available and how easy they are to use you have to conclude that this app can only have been designed to be this terrible. Wouldn’t be surprised if the company earns more revenue from exasperated non payment fines (the car park I used was in a hospital facility where parking isn’t easy and time is important) than it does actual parking. Deleted the app and would sooner park in the middle of a roundabout than use their facilities again. Can you give negative stars ?

Impossible to register and use