Marcus by Goldman Sachs®

They’ve been less and less features and that’s unbelievable why Marcus do that. They exclude the feature that shows all of your bank accounts, your network, the chart, etc. I hope they will add more features instead of reducing them in the future

Using the same credentials, works on web portal but keep failing to login in the app

Dear Goldman/Marcus iOS team— I cannot log in. I cannot find what I want. I cannot autocomplete an email address. Please stop threatening me with how many login attempts I have left. I am so tired of crappy user experiences!

Unlike other banks, Marcus has requirements for sending wire transfer out. I was trying to make a down payment to my title company and Marcus told me “you’re not qualified for wire transferring” and stated “due to company policy we can’t tell you why”. I used it bc it’s high yield and backed by Goldman, but now I know it’s such a sketchy app

Got rid of some great features of the app like overall balance, tracking account growth MoM. Good news is you can now wire transfer from mobile more easily

Now that they remove finance tracking this bank just isn’t competitive anymore. You can find higher rates elsewhere, better service, & faster transactions. I really want to know from a business perspective what were the pros & cons of ending a feature that only had upsides.

Completely destroyed the app by removing the overall net worth view and visibility to external linked account. This was such a helpful feature and by reading many reviews I am not the only one was us extremely disappointed by this being removed. In addition this was never communicated to users which isn’t customer centric at all.

1/5 stars for removing Marcus Insights. Very disappointing.

I miss having the graph showing how my account balance is growing. It seems to have been removed in the last update.

The new update strips out the frills and is a cleaner view and also makes managing various account you might have with Marcus (ie savings CDs credit cards etc.) much easier and more streamlined. I will say I miss the graphic visuals to see the growth in your accounts overtime but overall I like the new look and more importantly the rates on offer are competitive