Miami Beach Gov

Not anymore… nothing in the app works. If this app is not maintained any longer, phase it out!

The trolleys show up on the map but are not where they say they are. Totally inaccurate.

The trolley tracker in this app used to be very accurate and reliable. Unfortunately, the latest update rendered the tracker almost useless: updates only occur irregularly, half the trolleys are ghosts without live data, and some trolleys physically appear at a stop without showing on their route in the app. Lastly: why do the arrows in the icons for routes A and B both point clockwise? Please bring back the old version!

While the updated app is a bit quicker, elderly residents such as myself now will have difficultly using the trolley tracker. What took 2 clicks before now takes at least 4 because you removed the feature to add favorite stops. The text size has also been reduced to the point that I can barely read. Please bring back the favorite feature for the trolley. Thanks

The form to report a concern stopped working

This app was an amazing way to report issues. Now there are no items in the drop down. Fix this app now!

Echoing the other reviews I used to rely on this app to turn in concerns. The city of Miami Beach was absolutely fantastic of taking care of those concerns. Now we are all left with nothing. I’m only hoping and praying the city of Miami Beach doesn’t go the direction of every other major city in this country and turn into a crap hole. I actually walked to the cities customer service desk to inquire what was going on with the app, and I was met by employee that didn’t even know it existed. A very sad development.

You cannot "report the concern" anymore because there's nothing to pick from the drop-down menu for "request type". It will not allow you to complete the alert for something to be remedied. I walk several miles a day and see things that need to be fixed or repaired it. It's always been done in a timely manner by the city of Miami Beach but when you cannot report and be concerned, citizens becomes very frustrating and that should be fixed immediately.

The Miami Beach city app used to be a great tool for residents like myself. Now on the “report a concern” tool you can’t select any departments. It’s informative, but basically useless.

They’ve removed the options to select what type of request you want to make. It’s been this way for a few months. So many things that the city needs to be aware of like open manhole covers, broken street signs, and nothing, not even a phone number on the app to call.