MyCentsys Pro

Works perfectly as advertised. More innovations welcomed.

I’ve been using the Centurion D5 smart for close to two years and it’s been amazing piece of tech. However, randomly I lose connection to the device especially when battery runs low. And when that happens I mostly have to reconfigure using the app. On every startup the app requires that I update firmware and insists I put in my phone number as an admin to skip future requests to open and close the device. I’ve been successful at this until about a week ago. My remotes won’t work and every attempt to connect the app to the device has proven futile. The update process passes stage five and then it seems like it’s stuck in an update loop. It could go on for over 20 times and then app freezes. I’ve been battling with this for a week. The app won’t update. It keeps freezing and I keep going through the process of opening the device so I can release a connector before updating and going around this process in an infinite loop. Due to this, I’ve only been able to get in and out of the house by opening the gate manually by opening the device key gate every other time. What could be the issue? This device has been awesome and i will rate the full five stars once I find a solution to this.

Quick and easy set up

Everytime i open this app to operate the door it reconnects and transfer setting files. Technically It should remain connected once you setup the app with your system. System is good but this app is a waste of time

Easy and helpful

Excellent work

It’s a great system so far.. very happy with the speed the versatility whether using the phone or with the actual remote.

Have had our WiFi signal dropping at least 40 times a day. Finally after much investigation it was traced back to this app causing interference. Deleted the app and the WiFi has worked perfectly ever since !

Evertime you want to log in to set a remote it wants to update before you do anything .. thank can take up to 10 minutes , then you must relearn the motor .. because you can’t back it up before it will update .. this app is clever and also so dumb and waists my precious time .. rather extremely annoyed

An amazing peace of technology. So handy