myenergi

I have been using the Zappi app for a couple of years. In terms of functionality, it could be improved. It has limited data analytics and I’m unable to download data using the app. I have tried to understand the difference between eco and eco+ charging modes but have given up, just using eco when I want to use energy from my solar battery or panels. Quite often the app is non responsive, either not charging when I select the option on the app or not stopping charging when I select stop on the app, which is frustrating. I’ve tried deleting and reinstalling the app, to no avail.

This app really is a pile of poo. More times than not it says my Zappi is offline, so I reboot my router, rebooted the Zappi, check that the Zappi is connected to the internet (it is), check that the app is up to date (it is). App still saying the Zappi is Offline. What else can I do. I know, contact their support. Only email Is sales, so email them to explain the problem. I get a response saying they are closed until 2 Jan. It’s now 28 Dec. So not much use. I have to charge immediately instead. At a more expensive rate. This is not the first time the myenergi app has let me down. As I say, a complete pile of poo.

The Zappi is proving difficuly to program and use. Not at all intuitive.

Can't really see the point of this app. You can't change any settings for the Zappi, you have to go outside and make the changes on the Zappi screen.

The most non intuitive app I have ever seen. The overnight schedule could not be more over complicated

Can’t set up a basic app and zero help to try and resolve issues with setting up the Location. Octopus can’t set up my EV car tariff because this app doesn’t work.

Really disappointed with the charging performance. Setting is changing automatically without any manual changes

I have tried to input the time periods for the different energy tariffs using the 30 minute slots but cannot. The slots I touch simply blink but return to their previous state. Very frustrating!

Love the app but please can you provide totals data for any period (at least up to a year) for consumption, car, generation etc and just don’t display the associated graph when the period is greater than 31 days?

I have now removed this app as 9 times out of 10 I get an error message saying the app cannot to to the Zappi which is frustrating when you are away from home and left your car to charge.