Norton Family Parental Control

Really low quality and functionality of the product. App blocks normal work of the most of apps even school apps. It does not monitor web and YouTube search, does not provide statistic. I have been trying to cancel my subscription to Norton. However it turns to be impossible. App doesn’t have option unsubscribe. Norton web site does not have this option to cancel subscription. Chatbot doesn’t work. No email or phone number on the website. Norton is a total frustration. Worst app for kids safety.

My son has been complaining that his school apps were also blocked off. It has also been glitching. I hate this app very much.

Microsoft edge need to be added to the control list for optimum result

I appreciate this app for the ability to set and change house rules, block certain websites, and know where my child's is. I am frustrated by the fact that location services keep turning off somehow on both devices. This never happened before with a different monitoring app. And it happens when no one is using the phone or tablet. A smaller issue is that there is no way to lock devices separately. The only option is to lock all of one child's devices. Now I'm in a situation where the morning of a day my child's phone was stolen, the location services were disabled, so I can't locate the phone. And I can't lock it without also locking my child's tablet which she can also use to communicate. Developer response YEARS LATER?

Norton sends me alerts hours after the incident took place. It’s horribly frustrating.

Disclaimer: I am searching for an app that apparently doesn’t exist but all these family screen time apps act like they do. I just want to be able to add time to the child’s time allowance whenever I deem it useful or deserved. So, this app doesn’t do what I want it to. It might be great for you if you want the things it does do (the same things all these apps do). Unless you have an iPad. The app works very poorly on IPad. It’s hard to read and click through.

Can not allow more time through the app. Constantly have to go to the computer to allow more time. Gone through numerous iPhone updates and reinstalling the app which none work. Reporting it is useless as you don’t even get confirmation your report is received. Yet, Norton is always pushing more features they want you to subscribe to when they don’t fix what’s broke

First off, I am not a person who likes to leave reviews good or bad, except if it could save someone else time and frustration. This was the second app I tried (first didn’t have the ability to block out specific time periods), but thought Norton had all the features I was looking for. Spent several hours adding everyone’s devices and getting settings configured. The bed time lockdown worked perfectly as needed, and everything else seemed to be working, but as I was checking settings on the last device I discovered that Safari was not being blocked AT ALL (I checked other devices after this and they were all the same), nor was the content being blocked, so completely makes the app worthless. You could manually turn on/off the internet if everyone is on the same schedule(which we aren’t). Also all the iOS devices I was able to delete the app easily from the child devices, only the Android devices required me to enter my password to be able to remove the app.

This is the best app to monitor your kids’ activities.

Some functions re-arrange my child’s app screen each night. Does not integrate cleanly with iOS. And, dos not appear to be very intuitive from the get-go - requiring too much time-consuming, self-help research. Norton seems to be trying to be “everything to everybody”, and so ends up being very mediocre.