Terrible App
Poor lazy unnecessarily minimalist programming technique. Would be particularly frustrating for seniors and inexperienced app users. Examples - 1) phone number entry. Try it to see what I mean. The requirement to first enter the country code should be shown; 2) after partially completing the declaration ahead of time and going back in to finalise it within the 24hr window you are presented with an “Incomplete” button in grey under your partial submission, or “Complete this declaration” as a full width bright blue button. Clicking the obvious “Complete this declaration” button launches a brand new declaration. You in fact have to click the grey “Incomplete” button (a colour usually associated with unclickable); 3) scan passport camera orientation is fixed in assumed portrait mode - doesn’t allow for tablet locked in landscape mode; 4) after completing the declaration and getting a green “Submitted” button in place of the grey “Incomplete” button mentioned above, the big blue “Complete this declaration” button is still shown on the home page. Which of course launches a new declaration! And makes you question whether the declaration has in fact been fully submitted! 5) also after completing the declaration clicking the green “Submitted” button launches an edit process, which is already available by the traditional “edit pencil” button to the right margin. Unnecessary and confusing operation.
