OCBC Singapore

The app itself is pretty slow and nasty. I guess many users would love to see a new design and improved quality. I have apps of different banks and they don't have these issues. Please, do work on these points: - make a version for iPhone 6 and 7 screens - improve the processes inside it to make it way faster - implement use of Touch ID - fix the balance, sometimes it doesn't update at all

Can’t login with face id. Can’t remember user credentials, need to login everytime.

When selecting date or time , it kept rolling the application screen out Slow may be due to location

Very very slow and soo difficult to use. How you update your apps until i dont know how to transfer the money?

Reset access code website is always down!!! Call hotline and CS is always busy.

Useless mobile app. A total waste of time. They keep locking you out of the system. And the customer service is non-existence. I wrote a email regarding being unable to log into the mobile app, and no one bothers to reply. Advice is to not use this bank at all. Change to other banks

For the last two updates you have locked overseas users out of the system from receiving SMS OTP as well as suddenly the token login will not work either. Is that something that’s going to be necessary with every single update?

Try almost 1 week to register new account. Always failed at scanning back id. Wtf your system. Wasting my time

Worst Banking app. SingPass login is not working since Nov 2023. Less friendly app, cannot reset password. Not user friendly at all. Might want to take some pointers from SC / DBS.

Worst user interface of all the banks