Poor functionality
I am reading the reviews on here and must be experiencing a different app. It is clunky with poor functionality and so far it hasn’t been able to start a charge in the app on any EV charging point I’ve tried to use. To give an example, the app sends you receipts for charges which according to the app never started because “the electrons are still firing” - developers have focused on styling an app consistent with the juvenile branding that octopus energy has rather than using the opportunity to provide a substantial app.