OneSpan Mobile Authenticator

Hi team, the app does not start on IOS 16.0.3. Would appreciate a quick fix as this app is critical for my work VPN access. Thank you!

So we have all been using Digipass. Able to search for the app to download and launch it daily from my phone by typing digi. Then it suddenly disappeared. I thought I accidentally deleted it but I can’t find it in the Appstore. I had to hunt for the app in my phone folder by folder. Only to find that there is a name change from Digipass to Mobile Authenticator.... What a waste of time!

In dark mode , Pressing “Switch” make all the digipass disappear. As if they were deleted . It Disable the app and renders it useless. Even when I recreate the pass . It will disappear again. Waste lots of time . Switching to light mode side step the problem, but will waste more battery .

I wonder could u implement a prompt pass code support when touchID is not able to recognise? I found that it’s troublesome and cannot get the OTP when i have sweaty hand.

After update to version 2.1.11 the app could not start itself.

after updating to 2.1.1, no more push notifications to confirm 2FA for our company’s vpn.

Multiple accounts are a disaster. Required to go to settings. Should be possible on main page to switch account.

Wanneer kan een autorisatiestap of app leuk zijn?

Helaas verplicht. Kon ik maar inloggen zonder deze app of met een andere Authenticator app. Start langzaam op. Je moet op een knop drukken als je een nieuwe code nodig hebt, dat doet de app niet automatisch.

Het is alleen maar een extra stap. Bovendien moet ik regelmatig iets later nog een keer een code invoeren. Onbetrouwbaar.