App vs service
App gets 3 stars due to glitch issues. Only able to get connected to the provider once I clicked “Home” button and then “my visits.” Most patients would probably continue waiting and never be seen; this needs fixed by Parkview on Demand app developers. Service gets 5 stars as it was straightforward and helped with my issue. As a community nurse this is a great service, but kinks need worked out to make sure no one gets missed.