PINCH Job

Can someone check this app it’s something REALLY going on with… says oops all the time can’t log in NEVER. F+

The cleaners I’ve had come have all been great and done a fantastic job. Unfortunately, this is unreliable, because sometimes they will cancel at the last minute, not show up, and not tell you.

PINCH uses words like trusted, guaranteed, and vetted to describe their services and cleaners. This was not the case however after they stole over $700 that was very well hidden throughout the apartment. Multiple attempts to get ahold of someone in customer service and absolutely no response. Would not trust these people again and will never recommend, no matter how big of a “pinch” they’re in.

Pinch claims to vet, insure, and bond their cleaners yet refuse to cover a claim on $700+ stolen 🤡 Police report filed, + owners spoken with without a resolution. #Justice4Whitney #Justice4Taylor

Booked a last minute service - late the night before they asked if they could come at 7am Vs 8am. I said that was fine. I got 3 kids up, dressed and ready to leave the house by 7am on a Saturday. About 7:30, I went to the app to message to see if they were just running behind & the whole service was deleted and the chat that had been there the day before was gone. No word from anyone saying something came up & they couldn’t come. Very disappointing. App was easy to use, but don’t like the feature that the chat can be deleted with no way of getting ahold of the cleaning service. Maybe they can work the kinks out with time.

I downloaded this app it’s one of the worst the notifications come in late I’ve had it for over two weeks and not once did I see a job it’s not a lot of work available and if your in the New Jersey area don’t even waste your time

I used Pinch right before I had a baby. It was a lifesaver and so easy to use. It was so nice I was able to chat with my cleaner to talk about specifics before she came. She did a wonderful job and will be using her again!

I am a cleaner and had been trying to use this app but nothings coming up it’s just blank I don’t know what to do I reached out to customer service but no answer I will update if I can get further assistance

I needed a cleaning before my family came in town, last minute of course. Using the updated app makes it super easy to book a cleaning fast and to book my favorite cleaner from before. You can now pay & tip all in the app!! So easy and everything is in one place. I'll be using again very soon!!!

I operate a number of Airbnb‘s, and when none of our cleaners were available on Christmas Eve I was looking at the prospect of ditching my family to get the job done myself. This was especially difficult as we had come home from the hospital with our newborn that morning. I found PINCH and almost within minutes I was able to line up a cleaner for the house. I was able to handle all communication with the cleaner and share house details without having to leave my own home. I stopped buy the house after the work was done to check in, and all was done as asked and done well. Since then, I’ve used PINCH again in similar time crunch situations where we had last minute cleaner cancellations, and I was just as happy as the first time. I could not recommend this APP enough! Thank you PINCH!