Pinnacle Bank Mobile

This app has many inconsistencies. It seems that at very important times when I have needed access to my account info I’m unable to get into it. The app frequently displays the message “We are experiencing technical difficulties and apologize for the inconvenience. Thank you for your patience as we work to restore service as quickly as possible.” In addition to this, the FACE ID feature periodically turns off and doesn’t allow for quick log in. I have to manually type my password in then go into the apps settings to turn this feature back on. It is more of an annoyance than it is helpful. The app simply does not run smoothly and is unreliable. In an emergency, checking the account balance would be a necessity and with the sever frequently being down or whatever the issue is that causes the app to fail is a big problem.

Has a lot of menus but doesn’t have much actual functionality. No widget to see my balance on home screen. No dark mode icon so it sticks out. Icon is ugly out right and isn’t modern. The app’s servers seem to be down at random times, so I can’t even see my balance. Notifications are hit or miss. Sometimes I get them about my purchases, sometimes I don’t. The bank doesn’t seem to know what some purchases are, so they just show up as acronyms or letters and numbers. The bank also doesn’t play very well with budgeting apps. It’s just flat out basic banking, which is okay if you’re an older person I guess.

I have never used a Bank that employed such gracious and intelligent people. Thank you for being my Bank!

I love using the app it’s easy to use and does everything I need

Seems that often and arbitrarily Pinnacle will not allow me to use facial recognition. Also the ATM does not allow multiple transactions. Have to reinsert card to make another transaction.

I tried to check my balance on my Pinnacle Bank app today on my phone and it will not let me login due to a slight glitch and it kept saying “an error occurred” several times and at this point I really upset about it and can’t seem to trust y’all.

This app is easy for even a boomer like me!

App is great for everything except mobile deposits! Can’t EVER find the endorsement on the back!

Sick of this app when I need it the most it doesn’t work! Doesn’t recognize me won’t let me in until hours later

Should not have to key password every time you need to pay bills and transfer from one account to another