Pleo

Such a poor app for such a mature company! Crashes regularly, poor ux.. come on!

For months now, I haven’t been able to use the app properly. Every time I open it, it forgets my account completely. When I type in my details and try to log in, I get an error message saying, ‘Something went wrong. Please verify your information.’ I can access my account on my PC, but that’s pointless when I’m on the go or need to claim miles. I’ve repeatedly contacted customer support, but they haven’t provided a lasting solution to the issue.

No services at all.

DO NOT GET THIS APP. Your expenses get reimbursed by your company and you are never able to withdraw them to your bank because the app doesn’t work!!!!! AVOID THIS APP AT ALL COSTS

Pleo is really great in many ways, but the core app experience really needs some polish. If the mobile dev team read this, here are some suggestions as a regular user (I’m on the latest app version): - faster sign in. FaceID function not available, always asks for pin - approving purchase flow is flaky at best. Sometimes need to kill the app to get it back. Needs QA time - bugs are common. I’ve had buttons disappear (‘no receipt’ info submission button just completely disappeared recently, breaking the process), and receipts with complete info sit in the ‘incomplete’ list for minutes before moving out - the whole app just feels a bit…breakable. That’s either a sign of not enough testing, or not enough use by the people who build the app. If your developers used the product day to day you’d spot this stuff immediately and your customers would thank you!

Today I can’t upload a missing receipt explanation as the submit button has gone! Regularly, critical flows in this app just stop working. It’s clearly not tested, or tested very lightly on a non-iOS device. Very frustrating!

I wish my company did not use this junk. Unfortunately I’m forced to use it. Absolutely poor and badly developed. Sort it out Pleo.

Great UX. Submitted expenses is so so easy using Pleo - saving me hours each week! Thanks

It’s a fairly poor app. It doesn’t support Face ID so you have to enter a code every time. Also, the photo upload feature doesn’t work to upload receipts.

The app has a very clear interface, with a minimalistic approach. All the things you need are right there.