PM Pediatric Telemedicine

Each time I’ve used the telemedicine, I’m met with the suggestion to bring in. While that would be understandable for a greater emergency, but it hasn’t been. Which means I get charged twice to be told or given a prescription for what I could have gotten via the video appointment.

This is a great alternative to having to take your sick child out somewhere. Setup was easy, I didn’t have any issues completing my registration or insurance info. The wait was a little long, but I had my phone nearby and was doing other things. The provider was so helpful in getting my son’s eardrops refilled for an ear infection when our pediatrician wasn’t able to help us after hours on the weekend. Without his app, he would have been uncomfortable all weekend and we wouldn’t have been able to get a start on treating his infection. Only complaint is that during the video call, I could see the provider, but the little window where I believe I should have been able to see my camera view was black, so I didn’t know if the provider could see us or what I was actually showing her.

We have gone several times in person for both my college aged son (he likes PM Peds much better than Health Services on campus) and my 16 year old. We tried the telehealth option this last time and it was excellent! Convenient, not a long wait and open for much longer than local urgent cares. So happy with our online visit!

This clinic was awesome. My son woke up with fever and sore throat on Christmas Eve. We were able to do a Telemed visit and then drive to the clinic for a rapid strep test instead of coming to clinic and waiting 3 hours to be seen. My son ended up have strep and they were able to call in antibiotics and he was feeling so much better for Christmas! Highly recommended

In a country with not easily accessible healthcare this is great find! Very fast and easy way to get a provider to discuss urgent/non-emergent matter. Saved me some be trip to the emergency room, one visit to PCP. And that’s in less than a month. Highly recommend!

The app just gives an error when putting in insurance info, so couldn’t book an appointment.

Amazing! After registering I was talking to a doctor within five minutes. I will definitely be using this app again.

Attempted to set up an appointment for my daughter customer service on the phone as terrible he argued with me attempting to fix insurance. Still attempted to make an appointment missed the connection by one minute. Called for assistance and they were no help either.

I used this app to make an appointment for my daughter Charlotte and it was awesome to have this option available. The doctor was kind and helped as much as she could as she thought my daughters sickness was a viral infection but I couldn’t bring her to the office since they had no available appointments so I sent her to another clinic which then they diagnosed her with strep throat. Would definitely recommend sending them in the office rather than over the phone.

The provider and staff at PM were great. Downloading multiple different apps and filling out the same info multiple times was a poor experience. In particular, the Teladoc app was a poorly designed experience and limited in functionality to the point of being useless.