Pret A Manger: Coffee & Food

So miss the ability to use the app on my watch when out running. I’m forced to carry a phone if I stop for the best coffee in town.

That works when you share your pret subscription. This is immensely frustrating when you pay £30 a month for a subscription this has been a problem for two months that has not been fixed by the development. Shocking

Absolute nightmare app. I go round and round in circles losing my mind trying to even log in. Enter details, prove I’m not a robot over and over to then be taken straight back to signing in. If by fluke I ever do manage to get in it then constantly says my phone number doesn't match my sim card. Total waste of life. Now have cold coffee. Nowhere near the Starbucks or nero app. Don’t waste precious life seconds installing.

I can no longer log in. Same problems like others mentioning here. Sadly after 3 years I will cancel Pret

Unsubscribed from Club 6 months ago Re-subscribed today , paid my £30 , and can’t access wallet on app Keeps telling me sim doesn’t match my phone ??? I’ve had same Sim in phone for 5 years Have reinputted my number but still nothing Deleted and re-installed app Nothing Paid subscription but can’t get benefits Have contacted Pret customer support

Moving away from Apple Wallet QR code was by far the biggest mistake Pret made and was one of the reason I cancelled my subscription. Why are customers forced to have an dedicated app just for a QR code. If you look at Reddit you can see a lot of similar opinions about the app.

What’s the point for this app if it doesn’t allow a new customer log in to the account and just perpetually asking you to verify you are not a robot? Nero cafe and Costa app work so well.

Keeps asking me to go to the website and put in the number that matches the one my SIM card. There is no other number! Frustrating!

The app will not let me sign into my account and a message saying that my mobile number does not match keeps showing up. I have checked my number, it is correct and matches my sim. I even tried creating a new account but the issue still persists. I was ready to subscribe to the pret club, but after seeing the performance of the app I don’t see the point of paying for something I can’t even use.

Downloaded the app as I wanted to do the subscription, created my account verified everything I try to log into the app and tells me my phone number is incorrect, check it the website it is correct. Will not let me log into the app