ProFed Digital Banking

I can’t sign in! I delete the app. I redownload the app. I try to sign in again. Nothing. Two hours later, I successfully sign in. In the morning? I can’t sign in again. This is awful.

They keep “updating” but it never improves. Still no Face ID so logging it requires multiple steps. How does a company develop an app this terrible?!?!?

New update doesn’t have any of the features that its claims - like Face ID! WHAT A JOKE!

When I launched the app before and logged in I could instantly see my accounts. This was great for quickly login in and checking my balances. However with the new app all the headers for each category take up way too much space. The banner that sits there at the top also takes up way too much space and I cannot quickly see any of my accounts now without having to scroll. I just want to be able to login and see my balance and log out. Having to scroll might seem like a nonissue but it forces more actions than I feel is necessary. Things take up way too much space now.

The app update is horrible. About 80% of the time it tells me there’s an error and won’t allow me to log in. But when I’m finally able to get it (using the same credentials) I realize the interface is not an upgrade. It is not user friendly and not an upgrade at all. More of a downgrade. Wish we weren’t forced to update.

Very annoying that I can only sign in half the time. I cleared my history as instructed and still no luck.

Days after the update released it’s not working. Very unimpressed.

I loved the past Profed app before the new update but I’m sure after I get the hang of it I’ll love it. Very easy to navigate and user friendly.

I found the older version more user friendly. I also liked having the Face ID

Every update they make just keep getting worse and worse, it’s just making the app harder to use.