Pump with Elvie

Given this is a hands free pump, I would expect the app to not lose connection with the pumps so easily. Often when I do things manually on the pump, they are not registered on the app even when my mobile is next to it. Also the timer should keep rolling even if connection is lost for a few minutes. Given what this pump is going for as a USP, I would have expected the app to be a lot better.

I have the double pumps yet one keeps dropping out making it so irritating as I want to pump on both sides at the same time and can’t! These cost a lot for them to not work correctly

Since purchasing my Elvie stride and using the Elvie app I find it makes pumping that much easier I can easily turn down intensity or turn it up. I love being able to track how much I’ve pumped that day so I can easily see when there’s been a dip in my supply so I know when to add in some power pumps.

The app itself is fine, handy to have a track of what you have pumped and when. However, the ml counter is absolutely abysmal!! It might as well not be there as it’s not been correct once in over a year - and I’m not talking a few ml different, it’s 20ml +\- almost every time. The pumps themselves are pretty good, not the best, really handy when you’re on the move or back at work.

Very noisy, but other then that it is an excellent product. It has plenty of suction but wish I could change the amount of waves it dose like the hospital pump. Would also be good for the timer to make an alarm or bigger notice of completion then just a push notification on your phone. Green valve inside come loose sometimes. This needs to be looked at in the design. Nice and compact easy to use on the go and clip on your side. Definitely get a double pump not a single pump to save time. Do not regret my purchase and have already recommended to pregnant friends. Overall fantastic product.

The app is so glitchy!!!! It freezes when I try to finish my sessions so I can’t save the details. It won’t reconnect on Bluetooth if I wonder away from my phone. For how much you pay for the pumps you’d expect the app to be a better user experience.

Horrible horrible pump, app and customer service Pumps never connect to app, pumps give inaccurate information on pumping amounts, if you change the settings for stronger suction it ‘forgets’ and goes back to weaker suction within minutes The customer care team just send paragraphs of copy and paste documents or even pdf documents themselves and ignore parts of questions. I’m having a problem specifically with connecting to the app and measurement of milk pumped and was told to wear black and not move while pumping…which defeats the purpose of a super expensive hands free pump right? Might as well have bought a hospital grade wall plug pump that’s ten times stronger if I’m not going to be able to move around.

Absolutely Rubbish Doesn’t Work

Considering this pump is expensive you’d expect the app to be working correctly but it crashes everytime!! The measurements are also off on each feed so you have to readjust each time.

This product has great potential but at £269 per pump I’d expect it to be far more fine tuned. Customer service is excellent and they have sent out a new pump to me twice when mine stopped charging. Both within 24hours. Plus the chat helpline is available 24 hours. Fantastic! There seems to be an issue with the batteries and although I’m not certain I’m pretty sure the batteries are not suited to being charged on mains electric as it seems to go wrong when I’ve done so but better on a laptop etc. The amount of milk it says you have pumped is hugely inaccurate and will tell you it’s full when it’s not. It worked well the first couple of times I used it but after that not so great. The battery life is pretty poor and I find it need charging after every pump. Really not ideal. The spare parts and accessories are really expensive Even though it says you can, you definitely can’t sterilise in heat. Everything warps badly. pretty sure they know this as the accessories are only guaranteed for 90 days when the motor is for 2 years 🤔 That said it’s been such a great thing for me anc given me back some freedom. I just don’t tend to use the app as it’s so inaccurate and often loses contact with the pump anyway. Not sure it’s worth the £269 yet but hopefully if they sort these issues then it would be pretty close.