Regence Health Insurance

The hardest part of stage 4 cancer treatment was having Regence insurance. They denied me every step of the way, from vital tests to treatments. These people talked to me like they wanted me to die. Regence, I will never forget how you treated me.

I haven’t been able to log in for months “due to a technical error.” What is the point?

When you make me re-enter it every single time and do the MFA? Bloody useless app 🙄😠

Every time I open the app, it forces me to update. I don’t see any major changes, it’s very inconvenient.

Today 9/11 sign-in is an infinite loop: Infinitely repeats signing me in

It took me an hour and a half and two calls to Regence to find out how to use the app and had to redo my account passwords, Then to find out where in the app you submit a bill. The actual submitting of the bill is tedious, especially because apparently your information is not stored for a later date. I will continue to submit my bills by mail even though I am sure that Regence would prefer that I do it electronically

Worked well except it was difficult to find where to complete the claim. More challenging than in the past.

Easy to use !

I submitted a Super bill for reimbursement and received a request for additional information dated May 1, 2024. A denial of the claim for failure to provide additional information was issued the next day on May 2, 2024. A claim that should be able to be filed within a year of the appointment is now requiring an appeal within 60 days after allowing 24 hours for a response to for additional information?! That is ridiculous and I’m sure illegal.

I have been using this app for a few years now, but lately over the last few months, constantly running into issues with logging in. I can only access offline mode. Please fix the bugs. Thanks.