Richmond Times-Dispatch

Don’t bother with this. Access your subscription through a search engine.

I am constantly having to delete and reinstall app because it doesn't recognize my login. Or it limits the amount of pages I can read while I'm logged in. Or page says please login, and when I click on my profile page, it clearly shows am logged in but will not allow me to log out. So glitchy. Not so WP or WSJ apps. I would give it half star if ratings went that low. Please fix this app.

In the past the clunky software required constant logins making it a pain to use but you could open the e-edition and use the blue corner mark to read a story. The latest update took this away. You can see a picture of the page and enlarge only - just pathetic. They didn’t bother updating the guide video. Help is disabled. My NYT sub and app works great. My WaPo app also works well. Richmond is just working to drive readers away.

This is the worst app on my phone. There is a reason the RTD will be dead soon. This app will speed the path to the scrapyard of local newspapers. This app locks, bait and switches, spoofs, and spams all while one is browsing the content for which one pays dearly. So annoying when it opens an advertisement or unwanted content with embedded hyperlinks. Most annoying is when it starts a video and won’t shut down. I really must hate myself to keep this awful app to read the RTD. I’m getting to the point of giving up and just going with free news media because this is so terrible. Wish I could give it 0 stars.

Every article comment generates emails with each reply, but no way to turn it off. Blocking emails from this address seems to be the only way to restore privacy.

I subscribe to three newspapers. RTD is the only one where it’s almost impossible to read the e-diction of the paper. I have tried over both slow and fast internet connections and both are terrible. Why does RTD also subject subscribers to ads on the app? Garnett and USA Today owned papers do not do this?

It freezes up so often on my iPad that I stopped reading it. Fezzes when zooming, when trying to go to next page, etc, etc. Only slightly better on phone and I hate reading on there since screen is so small. Needs a whole new redesign.

This amateurish app on the iPad is laughable in this day and age. Every single morning it takes a minimum of 3-5 tries before it stays open and doesn’t bomb out immediately. Difficult to be supportive of a local newspaper when you can’t even get to the articles due to sudden shutdowns and constant ads. I would happily pay more to get rid of the ads!

As a paid subscriber, using the app is frustrating. The full page ad with sound blaring means I need to avoid this app, particularly when in a meeting. What is the point of a paid subscription if I’m forced to view an ad before getting to the news?

This app is sometimes close to unusable due to the excessive ads and the frequent crashes. You sometimes have to open the app 3-4 times in order to get it to stay up long enough to read a news story.