rideRTC

Even though they have the baddest drivers in the city, they are also aggressive.

Application is the worst

Rtc is very never on time, limit buses. Most of the time is crowded and group cannot get on. Rtc claim 15 minutes but it will take longer than 35 minutes wait

I try to purchase 2 round trip game day tickets and your app says it is good for two one-way trips. Very confusing. I’m clearly selecting round trip and next screen says one-way. Argh!!!

I’ve used this app for years and it’s pretty easy to use and convenient but I have one MaJOR issue with it. If I buy, for example, a 15 day pass but don’t active it, why does it expire in 15 days anyways??? What is the point in even having the option to activate a bus pass if the expiration is set?? I bought the pass ahead of time thinking “oh I can buy it and when I activate it THEN it’ll expire in 15 days”. No unfortunately it doesn’t work like that and it’s stupid. So I just wasted money on a 15 day pass for it to only be activated for 2 days before it expired. 🙃 Take away the activation feature it’s useless OR don’t expire my inactivated passes!!!!

I read about senior discount. In the app I found a spot to purchase with discount. The link takes you box to enter something but I don’t know what it wants or how to enter. I opted to skip the discount and just purchase. Now it will not connect to my Google maps using an iPhone. It might be easier to drop coins in the machine when I step on the bus.

I used this app to ride the bus around Vegas strip. I was with one other adult and child. There are a few issues with this app using tap to go functionality- you have to first load money onto the app, so you may end up loading more money than you will use. Second, you can’t buy multiple trips with the same device at one time which meant the other adult needed to set up their own payment on their phone and the kid who had no phone I couldn’t pay for at all with my phone if I used it for myself so we resorted to cash for him.

Locked me out of my account and was absolutely no help at getting me back in! I take the bus to work and do not often have cash on me as well as I need the ability to buy passes in bulk!

We went to Vegas for the first time, and someone suggested to get the three day pass. It took us way too long to figure out that you needed to download a different app to see the routes. This is not a user-friendly app. Next time we will just do Uber and Lyft more expensive but less of a headache and less frustration as you can’t tell where the stop are or directions to them

I’ve been using this app to buy bus passes for years with little to no issues but they recently made it so u have to travel to the Bonneville Transit center just to get a residential pass which defeats the purpose of the app because I don’t have a car and need the bus to get to and from work etc. On the app it says u can buy the pass and it was just working fine a couple of days ago but I ended up having to call customer service just for them to tell me u can’t buy them online anymore, next time they should give a warning before doing this or just remove the residential option all together so people don’t almost miss work like I did