Rocketmiles

Perfect app. Booked through them once, after which I can’t book any hotel anywhere in the world with 3 different cards from different countries. The payment doesn’t go through only my card isn’t even charged, so it’s most likely the problem is on the app side. Which isn’t that bad thing as it turns out, since they haven’t sent me my miles 7 month later after the stay, it still is pending. If you’re wondering what does their support say — nothing, they answer very slowly and don’t have any solution, they either ask to wait or to try again. Both email and phone — one of the worst support centers I’ve seen in any modern applications.

I like

Quick and easy

None of my Amazon gift cards have been delivered to me after 4 months.

Used RocketMiles to get Amazon giftcards and never got sent anything. Plus customer support is no help at all. Do not use this app!

Booked first trip with them. Zero issues. Miles were awarded like two days after I checked out of the hotel. Customer service answered questions I had about my hotel stay. Will book again The app is extremely buggy. Failed log in. Failed connections and searches. Needs to be updated and fixed. Use the website

Site keeps crashing. Also says that “rates are no longer available” 30 Seconds after my search. Then, when I refresh my search, the rate that supposedly wasn’t available anymore is still Shown. Feels like a boat-and-switch.

It works

Fast enough functionality which is convenient vs a desktop login, but a few annoying flaws: app constantly requires signing in again aka doesn't remain logged in after closing app; after viewing a property, pressing back to results page often requires an entire reload which is slow and annoying; the sliders on the filters screen are HORRIBLE and make the frame's page scroll around instead - fix the sensitivity

I use Rocketmiles all the time, find them to be easy to use, and very fair priced with the additional bonus of miles which enables me to travel even more !