Runcoach

I signed up via NYRR and was really happy with my plan. The coach was great and very responsive to my messages. The app itself is a little buggy and doesn’t offer the greatest interface, but the content is solid. Ultimately, the coach and custom plan are where the value is, and I was really happy with both.

I’m using the paid version of the app and when I toggle between miles and km my entire program resets. The advice I got from the paid “coach” is to not adjust the settings. This seems like a pretty basic feature for a running app!

It won’t let me sign in. Keeps saying something went wrong please try again.

It’s an ok app when it actually takes my preferences into account. When I put in the days I can run, the types of runs I want to do on certain days, it ignores them. For eg, I prefer a rest day on Friday before my Saturday long run and indicated that in the preferences. But it insists on scheduling my rest days on Thursdays. And it schedules a speed workout on days I want a tempo run. 🤷🏽‍♀️

New user questionnaire interface is confusing and the some questions are nonsensical. Once you’re in the app it doesn’t provide a plan and tells you ‘good job - you’ve done 0 of 0 km’. This app has major deficiencies and shouldn’t be downloaded.

I get prompted to change my password when logging in, then the app crashes when trying to do the initial set up screen.

I created an account, skipped the sync with another app screen and am now presented with a blank page. Tried multiple times to re-login, even created a new account, still unable to set up.

I just downloaded the update for my iPhone 6 and now I can't use the app. It wouldn't load me and there is no option to logout. So I deleted the app and downloaded it again and it still won't let me sign in. Please fix this ASAP as I was in the middle of training with this app!!! Otherwise I live this app.

I was initially excited about this program, but am now extremely frustrated, and there doesn’t even seem to be a way to cancel the service. They give you these little green checkmarks if you complete a run, but… do your long run on a Monday instead of Sunday? Fail. Skip your rest day on Monday? Fail. Do your daily miles over two runs instead of one? Fail. Any spontaneous interaction with your assigned coach? Nope. I tried to give feedback through the system, couldn’t reach anyone who could actually help. This app and expensive program made me hate running.

The app has pretty good plans however, it is not very good at tracking you during training. It often lags or will say you ran less miles than you’ve actually run. I cannot rely on the app alone during training. I’m forced to use either an Apple Watch or Nike app to track how many miles and minutes I am actually running. Would y recommend purchasing to someone training for a race due to these issues.