Samsung Smart Washer

La aplicación que venía utilizando me funcionaba al 100% pues controlaba la lavadora a distancia en cualquier momento con “SMART CONTROL” Esta nueva aplicación no me sirve para nada Necesito la anterior y no la puedo encontrar Que tengo que hacer

Solo ayuda para hacer un chequeo rápido de funcionamiento todas las demás funciones como control exterior e interior no sirven, nunca pude configurar a internet. No es funcional. 😔

simplemente no sirve

No funciona! Se desconecta constantemente y es limitado el uso, podría ser una gran herramienta pero desafortunadamente no lo es!!

El App es tan limitada que en realidad no sirve de nada, nunca la actualizan por lo que no es una ventaja para comprar uno de sus Smart Appliances. Fatal para una empresa como Samsung.

Where is the dryer option

App is for washer only, not dryer. No app search results for dryer only. Chat support took me to a range discussion, not dryer. Dryer voice support tried to sell me a replacement because repair cost would equal cost for a new appliance.

Samsung products are complete trash!!! Will never buy another product made by this company. The smart care is a joke after 4 years there’s no support for the appliances washer/dryer I purchased. Here I am looking to have to replace the trash appliances I wasted my hard earned money buying 4 years ago! Lasted 4 years!!! Really Samsung!!

I’m only giving this a one star because I wish you could use it like the Smart things app. My laundry is in my basement so it would be nice to know when my washer is done without having to go down to check or set an alarm. I like the smart things app because it tells me when my fridge door is opened and closed. I just wish this one was the same.

I outfitted my house with all the newest appliances in 2013 that Samsung had to offer, the apps were glitchy at best. Recently I went to relook at the apps and found that they aren’t even available anymore for the models of appliances that I still own. They figure you’ll spend $25k on appliances then when they changes all the apps and make them obsolete then you will just rebuy all the appliances so you can use the new app they offer. Um no. These are the last Samsung products that I will buy. Over the years I’ve had many and they don’t support any of their earlier products. You can’t find the parts to fix them, you get no support at all. I would rather buy from any other company than this one, and let me tell you, my whole house is covered head to toe with their products. As each issue arises with each one, I replace it with a non Samsung brand. Just because a model is an older one shouldn’t mean that the company who made that model should abandon it. The products don’t last, then when you need to fix them the parts have become obsolete, then when you try to get support it’s a joke because there isn’t any. They just send you in circles instead of telling you they can’t help you.