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Getting Started
It takes just a few minutes to get started with Santander Mobile Banking.


Already a customer?
• You’ll need your Personal ID, Security Number, phone number and/or email address that you’ve registered with us.
• Open the app, select ‘Log on’ and enter your details
If you’ve forgotten any details or have any issues logging in, please see our help guides at www.santander.co.uk/personal/support/ways-to-bank/on-your-mobile

New to Santander?
• You can open a Personal Current Account or Credit Card using our app. For other types of account, please visit www.santander.co.uk.
• Simply open the app and select ‘New Customer’.
• You'll need any passport or a UK driving licence, if you don’t have either of these you can open an account at www.santander.co.uk.
• We’ll guide you through the application process to set up your account.
Once set up be sure to allow ‘push notifications’ to see messages from us on your phone’s home screen.
Remember:
• Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
• Santander will never call to ask to log on to your mobile device or computer, or ask you to download any type of software.
Interest rates within our App Store images are for visual purposes and may not be the latest rates.

(English language only)

Santander Mobile Banking will not run on devices that have been jailbroken.
Please make sure you have the latest Apple software on your phone so that our app runs smoothly. Your device will need to be running iOS version 13 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking at www.santander.co.uk to access your accounts.

Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.