SBI Secure OTP

I installed the app since i have issues receiving otp. But to register the app, it asks for an otp!! Great job sbi!! ¯\_(ツ)_/¯

Useless as much as customer value of SBI. App is just to show your way out of This bank.

The app was already bad to begin with. But with the latest updates, the initials registration process itself is a challenge! It always fails . Switching back to SMS otp mode is completely useless since I don't get the messages anyway. Now the smart otp is also dead! Great. No transactions at all.

I am out of INDIA and suddenly the app registration is changed.i have to do it again. My mobile number is on a 3G sim and I use this app in my iPhone which doesn’t support 3G. Now I am unable to use this app because it’s not registering. Also I can’t use 3G SIM in my current phone because it need 4G. Due to my current location out of India . I can’t change my SIM to 4G. Please recruit some competent people who can really think and plan in simple clear way so that people life doesn’t get complicated due to your actions. Can you help if possible to solve the mess created by you.

SIM registration is a challenge for NRI customers and this is the new headache created by the “Secure OTP” developers. Usually Banks make our lives easier by switching to PhotoTAN or using in-built finger print scanner or face recognition as two-step verification. Now I cannot initiate any transfer. The only way now for me is to close my NRI bank account in SBI and move to other banks so I can have access to my funds again. Very bad design and makes our lives challenging everyday to use SBI Apps.

Worst app ever seen in appstore. The app gets crashed so often. No testing done for bank application. How can I put my trust in SBI banking apps? Learn from the way private banks built their applications.

The button for getting online OTP just doesn’t work on the first click. Is it a button? Have I clicked? There is no feedback. Just a terrible experience.

Every update of your app is just nonsense and stops all the work. What kind of technical people are you..? Developers or destruction. Updated on the app in December 2019 and the same hell...no responsibility...

I don’t know who came up with this idiotic app design?? Idea of an OTP is to avoid single point of failure - meaning - to successfully hack an account, you need to hack both the device where you are logging into your account AND the device where you receive OTP. This app requires you to log into your SBI account!!! So basically your phone becomes single point of failure! They should have followed google authenticator design.

working perfectly