Scent Marketing

The app is terrible. All the emails go to spam

Just updated app in app store. Dec 6 app won't even load now. opens and closes up. wife has not updated app and able to still get into it.

When connecting via Bluetooth the app starts and within a few seconds the app just shuts down and kicks me out.

This software limits your ability to control scent delivery time vs pause time. You can only select preset grades. Scent coverage is very limited except in small spaces

I forgot my pw for the app and can’t find support to reset it

I couldn’t find my app, so I had to download it again and now every time I change my password it still won’t let me into the app. Willing to change my review if someone could please help. Or will update my review on Amazon to the same star.

The app is easy to use. If you don’t like the pre-set “levels”, you can customize the scent play time and pause time down to the second, to get just the right amount of fragrance in your room.

It’s harder to log into this app than it is a banking app. Its incredibly janky and sketchy, not user friendly or clear at all. You’d think for the price of this device the app would a bit nicer. I want to change the settings and even though I’ve logged in previously and it shows the device I named, it requests another log in which fails each time! Extremely annoying.

Worked well for a while but when the days ran out there is no way to reset, now all four machines sit idle and won’t start even though full of scent. Tried deleting the app and reinstall but keeps picking up same ones I had registered and won’t let me delete and reinstall them, I changed the settings and it just says zero days. On top of it I forgot the password for the devices and there is no way to recover passwords. Very expensive mistake buying these not to mention the very high cost of the oil to fill these.

Sometimes it doesn’t even find the diffuser, and the instructions are terrible as far as using the app. Can you please fix the bugs in the app via an update?