Sena Cycling

I’m confused as to why people have a negative review. Our experience has been fine. Follow the instructions on the initial set up by downloading the device manager app and connecting to your computer. Initial test with helmets are fantastic. Makes riding with significant other and friends super fun!

I bought two Sena Pi devices to be able to talk and share music with my husband while we are cycling. The user setup is very confusing. We are able to connect our devices via intercom, but STILL cannot figure out how to play music over both devices simultaneously. All the tutorials online show instructions for every Sena device except the Pi. I have wasted so much time trying to figure this out and now just want to send them back.

Two stars for this with my R2 EVO for one reason: out of the box, the helmet app would not set up the helmet. How I resolved this? My helmet shipped with firmware 2.0.2 and it would just "spin" in the app when setting up, despite it being connected. I updated the helmet firmware to 2.0.7 using a computer and retried - that did not resolve it. I unpaired the helmet from my phone and re-paired it. The helmet version then showed up as 2.0.7 in the Bluetooth name. That didn't resolve it. I deleted and reinstalled this application after doing (in this order): 1. Update the helmet firmware on a computer. 2. Install this app. 3. Run setup in this app. After that point, the app found my helmet and was able to successfully pair. It seems that the current version of this app has problems connecting to helmets with older firmware. If this happens to you - try these steps. The application is working fine for me now.

The app downloads to my phone but only has two tabs, an intercom tab that has 3 spots to pair with another helmet, and options to pair by QR code or a previously paired helmet (“Pairing List”). None of these screens are available to me; I own a R2 EVO helmet.

Do not buy this helmet if you have an Iphone

Not sure why there are so many bad reviews. We were able to use the app to connect 4 helmets. It was pretty easy and straightforward to use. We got the “update firmware” pop up but didn’t need it to connect our helmets.

Was a little hesitant after reading all the terrible reviews. Latest update seems to work pretty well. Make sure you update your helmets firmware using a computer before you pair it to your phone. That seemed to be the trick for me at least. Now Sena can you please make a MIPS helmet!

This app is complete garbage. Wish I could give it negative stars. My wife and I have the exact same versions of the app but hers looks and functions different than mine and we can’t connect our helmets on intercom which was the whole point of buying them. I might smash it with a hammer to let out my frustration and buy a new brand. And tech support is non existent. Trash app and trash company. Wish I would have read reviews before I listened to the person at the bike shop and bought 2 helmets!

The helmet mesh system in the M1 Evo is a good idea…..BUT, the app calls for a firmware update through the Device Manager but it doesn’t work, will not recognize the helmet at all, they need to fix it so you can update via the App, leave the computer out of it. The response from Tech Support has been awful and super slow at best. Many months and still no resolution to this issue. If you want to talk to others buy a radio for your belt instead!

Can’t update the Sena Utility so developers create this other app which is even worse.