SAML won’t work on iPad Pro
Although it prompts to log into Microsoft, and fully clears MFA the thing just returns to the login prompt after successfully authenticating. Useless app.
Описание
Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities.
Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks.
Here are some of the key features available in the app:
Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes.
Tasks: Break down requests into tasks, assign them, and track progress.
Attachments: Add files and images to requests for reference.
Work logs: Record time spent on requests.
Solutions: Access prerecorded solutions for common issues.
Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines.
Calendar integration: View all your pending tickets as events on your mobile calendar app.
Change approval: CAB members can quickly approve change requests.
Additional features
1. Review and approve service requests and changes from your mobile device.
2. Receive real-time notifications on request assignments, replies, and approvals.
3. Chat with end users right from the app.
4. Create custom views and tailor the app to your preferences.
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.
Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.
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Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks.
Here are some of the key features available in the app:
Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes.
Tasks: Break down requests into tasks, assign them, and track progress.
Attachments: Add files and images to requests for reference.
Work logs: Record time spent on requests.
Solutions: Access prerecorded solutions for common issues.
Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines.
Calendar integration: View all your pending tickets as events on your mobile calendar app.
Change approval: CAB members can quickly approve change requests.
Additional features
1. Review and approve service requests and changes from your mobile device.
2. Receive real-time notifications on request assignments, replies, and approvals.
3. Chat with end users right from the app.
4. Create custom views and tailor the app to your preferences.
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.
Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.
Скриншоты
ServiceDesk Plus | On Частые Вопросы
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Приложение ServiceDesk Plus | On бесплатное?
Да, ServiceDesk Plus | On полностью бесплатное и не содержит встроенных покупок или подписок.
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Является ли ServiceDesk Plus | On фейковым или мошенническим?
⚠️ Приложение ServiceDesk Plus | On имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Спасибо за ваш голос -
Сколько стоит ServiceDesk Plus | On?
Приложение ServiceDesk Plus | On бесплатное.
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Сколько зарабатывает ServiceDesk Plus | On?
Чтобы получить оценку дохода приложения ServiceDesk Plus | On и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.
Оценки пользователей
5 из 5
2 оценок в Бразилия
5 star
1
4 star
0
3 star
0
2 star
0
1 star
0
История оценок
ServiceDesk Plus | On Отзывы Пользователей
Something is missing
Love the app but cannot believe that there is no audio notification available for runners. This is like having a phone that doesn’t ring but still expects you to answer it when a call comes in. Our IT department has tried everything and can’t find a way for the runners to get an audio notification. HELP!!!!
Poor function, awful interface.
Pros: app is fast response. Cons: It takes far too many button presses and menu options to change ticket request details, pick up a ticket, close, add notes/reply. Notes and reply text entry fields do not allow auto spell correction. Push notifications are sent to users device while the user is the one making changes/actions to ticket items. I don’t need to see notifications for actions that I am currently making. I’m very well aware that I just closed a ticket. Very odd notifications behavior. Menu icons don’t make any sense considering the items in the menu. No global search option. App signs itself out occasionally, why? This is a very poor app considering such expensive software.
Unusable with a SAML login.
This app is a disaster!
App password field
I am unable to paste my password into the password field, also when will this app support saml login?
App is force closing when pressing request details
App is force closing when pressing request details
Incorrect Username/Password
I can sign in fine through a web browser, but the app does not work. This is after the app working fine for a year after dealing with a recurring issue where the technician key had to be reset weekly just for it to work. I can’t sign in, but the app will constantly notify me of when tickets are assigned. It needs to be looked at, it is unusable in it’s current state and makes work harder.
Missing features
The app stopped working after the last update
Latest update broke login
Can no longer attempt to authenticate. Says URL is incorrect when its loading these settings from the previous version
Bottom buttons cut off
The buttons on the bottom of the screen are cut off and unusable on iPhone 12 pro and iOS 14.2.
Оценки
История позиций в топах
История рейтингов пока не доступна
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Топ бесплатных
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133
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416
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Топ бесплатных
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495
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ServiceDesk Plus | On Установки
30дн.
ServiceDesk Plus | On Доход
30дн.ServiceDesk Plus | On Доходы и Загрузки
Получите ценные инсайты о производительности ServiceDesk Plus | On с помощью нашей аналитики.
Зарегистрируйтесь сейчас, чтобы получить доступ к статистика загрузок и доходов и многому другому.
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Информация о приложении
- Категория
- Business
- Разработчик
-
Zoho
- Языки
- Arabic, Armenian, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, Georgian, German, Greek (modern), Hebrew (modern), Hindi, Hungarian, Icelandic, Italian, Japanese, Korean, Lithuanian, Macedonian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese, Welsh
- Последнее обновление
- 6.0.6 (1 неделю назад )
- Выпущено
- Sep 28, 2011 (13 лет назад )
- Также доступно в
- Соединенные Штаты, Вьетнам, Кувейт, Великобритания, Египет, Россия, Саудовская Аравия, Колумбия, Бразилия, Польша, Китай, Австралия, Индонезия, Германия, Украина, Румыния, Перу, Новая Зеландия, Норвегия, Нидерланды, Ливан, Латвия, Нигерия, Малайзия, Мексика, Мальта, Филиппины, Пакистан, Португалия, Индия, Швеция, Сингапур, Словения, Таиланд, Турция, Тайвань, Узбекистан, Южно-Африканская Республика, Эквадор, Аргентина, Австрия, Азербайджан, Бельгия, Болгария, Бахрейн, Беларусь, Канада, Швейцария, Чили, Чехия, Дания, Доминиканская Республика, Алжир, Казахстан, Испания, Финляндия, Франция, Греция, Гонконг (САР), Хорватия, Венгрия, Ирландия, Израиль, ОАЭ, Италия, Япония, Республика Корея
- Обновлено
- 3 дня назад
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