Shariot

all the vehicles are filthy inside out. Every time i need to take 30 mins to clean up and delays my appointments. They compensate vouchers for next booking. Which is useless because the next car is filthy too. And the voucher doesnt compensate me the current trip which i needed to extend. DONT USE SHARIOT!!!!!

I try not to write reviews most of the time but the customer service is so pathetic this needs to be known by others before availing this service. The cars they have are pretty decent than other rental companies but the customer service support is pathetic. This is not once but I encountered three times the pathetic service, hence no other option but to stop using the service. 1 rating is because I don’t know how to choose zero rating.

the live chat in app function doesnt work, keeps getting bounced back to previous page and cant reach live chat for emergency/help except on website

before i start the bad review. I would like to say that DONT DOWNLOAD THE APP BECAUSE THIS IS THE WORST CAR RENTAL ALL OF ALL TIME This is the worst experience of all time as this is my first time downloading Shariot & have booked a car. However, the existing hirer doesnt arrived on time & the Shariot customer service had to cancel my booking. After cancelled, the customer service mentioned that they will refund the amount 2-7 working days but they didnt refunded to me still. I tried to email Shariot on the refund, no reply. Ask the customer service, the customer service damn useless. I RECOMMEND YOU GUYS NOT TO DOWNLOAD THE APP TO AVOID SUCH EXPERIENCE LIKE ME. GETGO, TRIBE CAR OR DRIVE LAH would be better choices!

We did booking 1 month in advance to avoid difficulties on booking on festive seasons. I received an email from them 1 day before I’m using the car. The email shows my booking was cancelled due to maintenance of the car. I understand the rules and regulations they have the right to make changes. How about my right? My money? Refunding of money takes few working days. This is so unacceptable. No replacement of car one thing. Another thing, I need to fork out another money to book for another car.

Previously had an account with Shariot. Since they've updated their interface, I am forced to login using Singpass (why) to sign in/sign up and I am stuck at the loading page.

Gosh! I’m the new customer to sign up through SingPass… it took about 5mins and still loading over there… 🧐

Thank you for reviewing guys, i just install the app, and now will delete.

Wish that I read the reviews first before using this. Two first drive were fine but the last one was horrible. As the policy need to keep min 1/4 fuel tank so drivers will try to do it exactly 1/4. Got to take pic before started but just once I started it dropped 1 bar. So I got to pump in fuel and it goes to 1/2 tank which I didn’t really use the extra as I pumped when I returned. Was not able to claim back the fuel money since they claimed that only when we received the car with lesser than 1/4 than we could claim! It was literally dropped the moment I started, but still not be able to get refund at least for extra bars that I pumped in. Moreover I had to extend my duration just to go petrol station to pump in fuel. Not worth the money and I think it’s quite dangerous too coz drivers were kinda anxious keep looking at the petrol bars! What if just before we park back and the bar drop 1 bar less than 1/4? I feel the fuel policy is ridiculous. Used to use other platform only used this coz those days that other platform was not available. And just for info, that other platform even gave us point reward if we helped to pump in fuel. Unsubscribe and uninstalled this app 😕

signed up with them which requires a refundable $100 SGD deposit which i have yet to obtain any form of refund upon cancellation of the membership since approximately 6 months ago (note they mentioned it may take up to 3 months to process). emailed them MULTIPLE times to no avail. avoid AT ALL COST!