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Attempted to make a purchase with multiple payment methods for more than 10x and order got cancelled within 20 minutes after the order confirmation. Error just stating generic message stating can’t verify billing address, shipping address, phone number and credit card information. These payment methods have no problem with other merchants. Customer service is horrible. All of them can’t speak good english and refuse to admit there is a problem with their systems and keep blaming customers that it is customers’s problem. Long wait and keep bouncing me to different people within Samsung which couldn’t resolve the problems. Gave up to use Samsung. Will try other brands.

Was able to log in until the latest update. Now it just spin at “finding the best deals,” what a waste of effort by the developers.

Due to it overheating when I first purchased it. Now I have an update that I’m completely locked out of my computer. Fingerprint doesn’t work. Not recognizing my pin. Granted I don’t have access to the recovery email. That’s my fault, but at the same time. I asked you to replace it and you wouldn’t and now it’s not recognizing anything that I have set up and in order to keep everything on my computer. I have to wait 30 days for Microsoft to update an email or factory reset. I’m sticking with Apple. I don’t have this issue with them.

This app works fine, but I really don’t see the point in having it. It really doesn’t add any features, at least that I could see, that weren’t available on the website. From a consumer perspective, I don’t see the need to add more notifications or more potential vulnerabilities for my phone, or any storage space lost to cache data. Or, you know, any personal data that the app may need for “conducting routine business operations.”

Ordered the new watch hopefully I get the offer for the new watch

I bought a 75” screen tv and a tv wall mount that they suggested is perfect for my tv, also paid for the installation as soon it got delivered. When they tried to install it the installation guys said I got the wrong wall mount for the tv, that I have to reschedule with Samsung again. I bought the correct wall mount at Best Buy and rescheduled with them. They never showed up. Been on the phone with them since to try to get them to install it. I’m just going to end up returning it and trying my luck with Sony.

I can’t view products unless I have a Samsung action and log in. No thanks. Samsungs loss. Why would you not let people view your products? Are your sales Teams mentally challenged? That is a horrible business model. No wonder your employees are on a strike with no end in site. Your all clueless! I have several phones and Kitchen appliances. Their phone apps all have ads. It’s why I’m an iPhone owner now. Every single appliance has broken multiple times. They are flashy looking junk. The repairmen are clueless. My oven door wouldn’t close all the way and the oven light would remain on. Their solution was to place a rubber kitchen cabinet adhesive door stopper on the oven door so when it closes 99% of the way it presses the switch turning off the light. They told me it was fixed and drove away. Of course it melted off that night. I think they hire medically retarted people!

Worst app ever. There's no way to check out to purchase an item in the cart. Pricing keeps changing every minute. Product listing and options keep changing too.

If you want your appliance delivery to be one big cluster … I mean GIANT CF, then use this app to order. If you like to spend hours on the phone with people in the Philippines who don’t understand wth is going on, and who won’t give you answers but just want to placate you, then use this app. If you want your product delivery to be with Russian wannabe mafia teenagers who arrive late and don’t want to work past 5pm, who then make excuses that none of the connector cords came with the appliances, then won’t give you an actual installation date, then use this app. I swear to almighty God in heaven I will NEVER use this app again and will do everything I can to spread the word to NOT DO BUSINESS with Samsung because of their shady, rude, lazy, and incompetent third party affiliates. Shame on Samsung.

Entering “steam closet,” “steam,” “closet,” or “airdresser” won’t result in any results for Samsung’s flagship steam iron closet thingie. Come on Samsung, you build some amazing products but can’t get simple things right sometimes…