Skip - Courier

The insistence that this app must ALWAYS track your location even when you are not using the app is disturbing. A simple fix would be to track location while using the app, yet that is not allowed by these developers. Also, as easy as it is to accept an offer is equally just as hard as it is to cancel an accepted order. Canceling an order can not simply be done through the app. You are forced to call support which can take you anywhere from 10-20 minutes to resolve. Doordash and Uber Eats make it simple to reject an accepted offer irrespective of the reason (food not ready, car problem, emergency, etc.). These apps ought to minimize distractions as often one is driving and not force you to jump through hoops like the aforementioned concern.

I liked

It is so annoying that every time I try to accept the order or use slide option for (accepting the order, ready to drive, etc.), it drags me to the home screen since this is a feature in iPhones (sliding screen takes you back in iPhones). Kindly replace your slide for option for everything to some other better alternative. That will allow users to have seamless experience in using this slide option for everything, especially in iPhones.

I signed up and i have account on skip app. But every-time i need to sign up, after that app say you have major updates so i need to go app store but app is already new updated there so again i go back to skip app and again i need to sign up in app. So every day i waste my 5 minutes for app open and sign in. Please fix the problem.

put back the old app

After downloading the new app from IOS app store, I am getting a bug that as long as my app is open I can see the orders which come. But if the app is closed I don’t get any kind of notification. I am automatically paused.

- Application not working after new look update. - Application not working on WiFi, what if someone’s date is finished and want to work on hotspot? - Application not working with Apple CarPlay. - sometimes Navigation show wrong location and distance. Whenever I asked to the support they have standard answer “you will get paid according to the distance but at the end will get paid what order showing amount. - I don’t know they are testing their application before final release. - Notifications sound is not working, due to this thing we missed some opportunity.

I’ve been on the platform for over five years. There’s been problem after problem after problem that they finally fixed overtime. I can’t even begin to list all the issues. First of all let me just state. It’s the only delivery platform that doesn’t have its own app. all right there that’s a problem that’s a red flag. Drive me nuts ever since the beginning of time if you completed delivery the delivery within the app and drive away from the customers destination you are now obliged to call support to close the delivery Number two here’s a real fun thing whenever you go and see that there’s a shift available you get excited and then click on it and then it tells you it’s not available anymore Number three and my favourite all-time and it’s been there since the beginning “are you still there” do you know how many thousands of times that I have gotten the message am I still here yet? I’ve had no notification for a delivery. I hear the sound and it tells me “are still there” suggesting that I had missed a delivery.

How is the app at 4 stars, I’ve scrolled the reviews for 20 minutes and they are all one and two star. If you want to know the real reason why this app doesn’t work anymore, just take a look at how many people have flooded Canada since 2022, and what job those people most likely do when they get here. Don’t know why skip just kept hiring and hiring and hiring. Drivers couldn’t switch zones but people kept being hired. You know how to fix the bot problems? Just let the best drivers work whenever they want. Simple. The guys running three apps taking 60 min to deliver an order, will be filtered, the bots will be relegated to the riff raff and the best drivers would need to maintain exceptional stats to keep working. Seems to work on door dash…

This company would trick the courier to a wrong location to pick up the long waiting orders, they said they can give you the reimbursement…that is a LIAR! Don’t trust their CS anything as they always break promises with many excuses!