SmartCare by Cigna

New updated app got too many checks but after fulfilling all, the responses from the team are very poor. Also recently we noticed that your team is rejecting all requests giving unnecessary reasons though documents are well submitted. To get documents checked team needs 10 days but after rejecting we are given either 2 day or sometime no time to respond

Not user friendly, worst customer service, unable to connect with agents.

Not user friendly.always show error

The apps is too slow. It has good options but so annoying to use due to its slowness.

Error: no data found. Appointments don’t work.

تطبيق أكثر من سيء بمعنى اخر تطبيق غبي يعبر عن شركة تمتهن حقوق المشاركين وتختلق إجراءات للتخلص من مطالباتهم التي هي حق لهم تطبيق يشبه الشركة سيء جدا

please update App as not working probely

The most terrible app ever If you collect developers and ask them to create worse mobile app, you’ll receive Cigna smart care

Can’t register by Emirates ID no. Can’t register by membership card no. Everything is invalid. Everything is incorrect. Email not recognized. Basically impossible to login. Even though 3 years ago it worked. That’s why i have a password! At some point, many years ago it worked! Not anymore! It is incredibly frustrating. How come email is not recognized since i have a password that i’ve used for years…. I don’t know.

The app have glitches, you get logged out automatically for no reason while submitting a claim or sometimes bank account doesn’t show in the drop down list