Transfer to Smarty if you’re looking for a massive ball ache x
Longest transfer process ever. Didn’t register my old number with my iPhone and the only solution was going off grid for 3 working days. Anyone that lives in London knows how this is extremely inconvenient. All because their transfer process doesn’t work and Apple don’t register SMARTY as a guaranteed provider… SUS ! Stick to O2
Spam push notifications
Doesn’t allow marketing push notifications to be turned off separately from account related push notifications. This is against Apple’s policies and data protection laws.
Rubbish app
The app ought to be go, once logged in it’s great but why does it frequently kick me out and requires me to log in nearly every time I try to use it, even when face recognition enabled….. poor show, very frustrating.
Easy to use but having to log in every time is annoying
The app is easy to navigate BUT having to log into the app every time is a pain! Looking at past reviews, this has always been a problem! Please listen to the reviews on how you can improve the app!
5*
Network is great for the money and app works fine on iPhone 15
JUST JOINED ( DAY 3 ) AND NO INTERNET DATA!!!
DAY 3: JUST JOINED SMARTY MOBILE UK,NO INTERNET DATA CONNECTION SINCE DAY1 , They have a CHATbot system in INDIA!, THERE EXCUSE IS … THE NETWORK IS CONGESTED !
Not good
Can’t even login with an email link…
App needs serious updating
Everytime I open the app to pay off my bills it forgets my details & I have to set up my bill payments all over again ever time. It’s been this way for over a year now, SOMEOME do something already.
App not great but “works”.
Not a five star app but it works. It is frustrating that you have to log in and use two factor verification every time just to see how much data you have left. The interface would be better if it showed data left against the time left. That said - the app does actually open (unlike one of the other networks that I shall refrain from naming).
data and network down very often
Network and data down every 2 months for 1 whole day in 2 months or even often.Upossible to contact customer they replying back in 3-5 days.Cheap but not reliable network provider
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