SMARTY - Reviews, Revenue and Downloads - Apple App Store

Description

Exciting things have been happening at SMARTY HQ and our new app is now available, packed full of great features that will make managing your account easier.

- Check your data usage
- Renew your plan
- Purchase add-ons
- Easy access to web chat, help and support
- Refer your friends to SMARTY and you'll both get a reward

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Screenshots

User Rating

2.86 out of 5

450 ratings in United Kingdom

5 star

154

4 star

3 star

2 star

1 star

190

Ratings History

Reviews

JUST JOINED ( DAY 3 ) AND NO INTERNET DATA!!!

DAY 3: JUST JOINED SMARTY MOBILE UK,NO INTERNET DATA CONNECTION SINCE DAY1 , They have a CHATbot system in INDIA!, THERE EXCUSE IS … THE NETWORK IS CONGESTED !

Not good

Can’t even login with an email link…

App needs serious updating

Everytime I open the app to pay off my bills it forgets my details & I have to set up my bill payments all over again ever time. It’s been this way for over a year now, SOMEOME do something already.

App not great but “works”.

Not a five star app but it works. It is frustrating that you have to log in and use two factor verification every time just to see how much data you have left. The interface would be better if it showed data left against the time left. That said - the app does actually open (unlike one of the other networks that I shall refrain from naming).

data and network down very often

Network and data down every 2 months for 1 whole day in 2 months or even often.Upossible to contact customer they replying back in 3-5 days.Cheap but not reliable network provider

Pointless FaceID

Having enabled FaceID, the app still requires my username and password to log-in

Swerve smarty - more like ‘Sharty’

The app can’t find my account, or my password. NO NO THEY COULD FIND MY PASSWORD LONG ENOUGH TO TAKE A PAYMENT (which has now become Un findable) They blame it on me or the bank. Ask the same questions over and over with the same results. “We can’t find it , are you SURE?” “Is this the right email address?” Etc etc Customer service just awful, they apologise in the right places but I am going to spend days chasing my money as I won’t let them pinch it. It’s CHEAP FOR A REASON.

4G coverage is one or two bars at best in my area and has been for 3 years

4G coverage is 1 or two bars at best in my area and has been for at least 3 years according to my family who live adjacent How can 5G possible work here when it will be using the same cell towers? Area code is CH63 9FP

Keeps logging me out

All in all a good app that’s shows your usage. However, every day it keeps logging me out and I have to log back in? Why can’t it stay logged in?

Amazing

My speeds are around 200gbps and amazing customer service and prices. All I want now is ESIM!

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Utilities	63

Name	Reviews	Recent release
EDF UK Manage your EDF account	100	1 week ago
My Virgin Media Account Manage broadband, TV & mobile	138	2 months ago
iD Mobile - Mobile done right! Do more with the iD Mobile app	60	3 months ago
Virgin Media Connect Take control of your WiFi	80	1 month ago
Octopus Energy Energy at your fingertips	158	1 week ago
Shell Energy Take control of your energy	120	4 months ago
Admiral Insurance Admiral Group plc	73	1 month ago
E.ON NEXT Moving energy forward!	80	1 week ago
Plusnet Mobile	111	2 months ago
Bulb N/A/	20	1 year ago

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