SVB Go

There used to be a way form the login page to scan authentication code. This has not been working for a while.

Deposit service unavailable

Why does the website look like it was made in the 90’s? Why is the app so bad? Freezes like crazy, can’t automatically take a photo of the check against a black background, can’t read the amount, says image quality is low when it is not, can’t deposit check. How is the bank for Silicon Valley have the worst tech I’ve ever seen in banking?

Well, I used to love working with SVB, now they’ve complicated 2-factor authentication by REQUIRING biometric ID on the phone, which I think is unreliable and I don’t use. There is no work-around. Am looking into other options as we’re just starting up a NewCo and if we’re going g to change banks, now is the time. This is really disappointing as so much about SVB is better than other banking options.

Terrible terrible app.

Way easier and intuitive than the prior banking platform

Amazing app, very easy to navigate and find things around. Performance is great as well on top of security. Definitely highly recommended!

make a decent native app

Without biometrics enabled, you can’t use this app. And as of recently, without using the app, you can’t do basic admin actions on the website. For a company that doesn’t even offer non-SMS 2FA, this is a terribly misguided stance to take. No other legitimate bank forces you to use facial recognition.

Terrible app, can’t perform a simple transaction on mobile device or browser app.