SVB Go

Well, I used to love working with SVB, now they’ve complicated 2-factor authentication by REQUIRING biometric ID on the phone, which I think is unreliable and I don’t use. There is no work-around. Am looking into other options as we’re just starting up a NewCo and if we’re going g to change banks, now is the time. This is really disappointing as so much about SVB is better than other banking options.

Terrible terrible app.

Way easier and intuitive than the prior banking platform

Amazing app, very easy to navigate and find things around. Performance is great as well on top of security. Definitely highly recommended!

make a decent native app

Without biometrics enabled, you can’t use this app. And as of recently, without using the app, you can’t do basic admin actions on the website. For a company that doesn’t even offer non-SMS 2FA, this is a terribly misguided stance to take. No other legitimate bank forces you to use facial recognition.

Terrible app, can’t perform a simple transaction on mobile device or browser app.

The mobile app does not remember Face ID selection or password. It makes you reenter your ultra complex un-rememberable password every time. There is no better way to frustrate your clients.

It drives me crazy, won’t stay logged in for even a few hours. The app itself is fine, nothing special but adequately functional. Would be much less annoying if I didn’t have to redo the three part login that my password manager doesn’t work with every time I opened it.

They know it’s bad and they don’t care, I’m not sure what’s happened over at SVB but this has become unacceptable. Unable to deposit standard check types, for example Government checks, poor.