Taxicard Booking App

Unable to use the app for advance bookings. The day is visible but the time is just a series of dots. Have reported to the office several weeks ago. Please fix

I enjoy using it because it’s very reasonable but it’s sometimes messed with your plans and most of the drivers are helpful only fuel do not have the patience,for me I think they should show more understanding because they actually do tell the office the wrong information.thank you

This service cannot be used for any appointments or anything you need to be there for at a certain time. It cannot be booked in advance and the app is useless and will say something is booked when it’s not even allocated. They only give you cabs “subject to availability “. So basically a disabled person’s can service that is unusable for hospital appointments or the theatre or anything and cannot be booked in advance. Totally useless. This is how we are treated by all services actually.

London black cabbies are the best! You can trust their training and their knowledge and they can’t do enough to help this wobbly disabled person! Only problem is at busy times you often can’t get a cab at all. Then they send you a standard taxi (if you’re lucky), which aren’t half as good, or trustworthy.

Horrible app times shown well waiting for taxi are never right twice it has taken me up to 2 hour of waiting for a taxi with shown me its on it way when there was nothing coming

Almost impossible to use; the words overlap on both iPad and iPhone. A pity because the humans who run Taxicard are extremely kind and helpful

The location services and inputting of addresses on this app do not work at all. Just can’t get it to work Some examples are: our house is incorrectly listed with the the wrong address with or without location services turned on or off. our address is show at the other end of the road. When searching for a address using a post codes loads of addresses are missing. Some addresses won’t even show up or can’t be selected. The app is meant to be more quick and convenient then calling and booking on the phone line but instead it’s broken and stressful. Not great for a service that’s meant to me to help those with mobility issues. (I have already reported this to customer services)

It’s a good app but the layout takes a bit of getting used to Could do with some improvements to make it more user friendly

Even you book in advance and shows the driver on their way! The driver cancelled last minute and good luck to to get another taxi!! And customer service ….

Fantastic service. Helpful, friendly and polite drivers.