TfE M-Tickets

Allows you to use a transport in an unfamiliar city and to be guided by your payment options

Badly written app that cannot handle non-UK credit cards. Customer service don't come back when you raise the issue with them. Somebody paid a lot of money to have this written and such a basic mistake.

I bought two tickets to the airport recently (1 for me, 1 for the GF). Only found out when I went to activate them that the app only allows one ticket to be activated at a time. Ended up having to buy a third ticket so wasn't happy. Please add ability to activate multiple tickets. This is useful for tourists and families. I think it was bad UX to bury that kind of detail in the small print. It would be good to highlight the issue when selling the tickets.

App is great for having tickets available easily, however app is very slow. Takes a long time to load and it’s like it freezes. Hopefully it is updated soon

Only one person can use one ticket: meaning you cannot tap in others people from your phone. So other people have to download and create an account to be able to receive tickets. Why can’t I buy two tickets and tap in for my friend ? This is ridiculous. Also tried sharing my tickets but it didn’t work and I couldn’t get my tickets back so I got scammed 15£.

I’ve lost count of the number of times the app has frozen so I can’t access my ticket which means I’ve had to pay to get on. Very frustrating!

used to work really well but now its stuck on confirm order screen every time i open the app. i cant order any tickets. please fix this issue

The app crashes constantly preventing you from using your m-tickets

Several times unable to activate precooked tickets. Was told to delete and reload the app which defeats the purpose of booking ahead

Bu uygulama sayesinde cep telefonunuzdan bilet satın alıp 180 gün boyunca saklayıp ihtiyacınız oldukça araca bineceğiniz durakta bulunan QR kodu telefonunuza okutarak biletinizi aktif hale getirebilirsiniz. Aktif hale gelen biletin 30 dakika içerisinde kullanılması gerekiyor, aksi halde biletiniz pasifleşiyor. Ben bu uygulamayı havalimanına tramvay ile gidip dönmek için indirmiştim. Çok işime yaradı. Rahat ettim. Kullanmanızı tavsiye ediyorum.