The Bank of Commerce Mobile

The app doesn’t let me log in a good majority of the time. It will just say “unable to process your request”. It is super frustrating when I am trying to access funds to transfer money. I never have this issue with other financial institutions mobile banking apps. I love the Bank of Commerce, otherwise, but the app needs some serious work.

Had the app for maybe 3 days and it wouldn’t allow me to access my account at all. Repeatedly said, we are sorry you don’t have access right now. Try again later. I tried repeatedly over two hours but nothing. Also tried the actual website but wouldn’t send me a code and it all worked fine in the morning on that day. No where did the bank say updating or working on issues or the system was down. Not great if you can’t access it.

This app is just not good. I’ve had so many problems with it the past two years. I’ve had multiple times where I need to check my balance on the go and it just won’t log me in. I have Face ID and it never works. It scans my face and does nothing. It’s a bare minimum app that can’t even function. It’s honestly made me think about switching banks.

Face ID does not work and regular login with I’d and password often does not work. I like the bank. Very underwhelmed with the app

The App is great when it works. But multiple times a week it just doesn’t work, makes you sign in a different way (even when Face ID is active), etc.

Thanks BOC for the app and the ease of using. And a big THANK YOU for Zelle. It’s so easy to transfer and request money from friends and family. And it’s instantaneous, unlike a more popular app.

No complaints here! Well done.

I love the bank of Commerce app it is so simple to Maneuver through I give it 5 stars❤️

This app is easy to use.

This app works fine, when it works. 3 out of 5 times it says it can’t process my request, and that request is simply logging me in. Isn’t the idea to have banking on the go? Not so good if it can’t even log me in most of the time. This last upgrade was bad, prior to that I had no issues!