The Essential

I purchased some items, but the shipping option or selector keeps pending and doesn’t pick anything. I’m unable to place an order through Apple Pay or the regular checkout.

This nothing but another subscription service with the same over priced garbage you knew you never needed in the first place. Definitely NOT worth the $95 for the privilege of overspending on bad products.

This app has proven to be the best way to shop The Essential.

You have a better chance of getting higher quality items if you order on wish or temu. It’s that bad. Placed an order back in December. Took al ost two months to arrive and i’m being generous by saying the quality is subpar. Save your money and save yourself the headache and avoid this at all cost

Great customer service.

I ordered three items on Nov 10th. Two men’s toilet article kits, and a filing cabinet. I have yet to receive delivery on anything. It is now December 6. I’ve already emailed once, and was given the lame excuse that the company is changing warehouses, and thus the delay. Unfortunately for them, I read the negative reviews about people never getting their orders delivered in a timely fashion, and I should have followed my better judgment. But I didn’t. So now they have my money, and I have not received any deliveries. How do they stay in business? I have no idea, as this method of conducting business is completely unacceptable. I’m concerned that these three Christmas gifts will not even arrive in time to be given for the holiday. No one gets back to you to explain why things may or may not be delayed. They tell me it’s a warehouse move, but the negative reviews about never getting deliveries goes back a ways in time. Do not shop here. It is not worth the aggravation. Shop at Rue La La, gilt, Nordstrom Rack or even W al mart for a better experience.

nearly all of the groceries have been out of stock for two months. the one item i did order is taking weeks to ship after i had an order cancelled because they didn’t have dry ice for a month. returns aren’t free for non-grocery items so good luck if you buy clothes and find out they don’t fit.

Their website claims all their products are X price on Amazon or “elsewhere” but they are definitely misrepresenting pricing and acting like they are giving you some amazing deal. Boho vase on Amazon allegedly $69 but omg, what a deal at $45 on The Essential. Quick search shows it’s a mere $29 on Amazon in like, 5 different colors. And in what universe is 2 pounds of whey protein $71? The Essential’s alternate universe apparently because “elsewhere” it’s $71 but you get the low discount price of $46 on their members-only platform. Even the boujee grass fed stuff isn’t more than $23 ish per pound. Completely not worth using their site let alone paying for access on top of really inflated pricing. I signed up, saw all the merch and terrible pricing, and cancelled immediately.

They promise nothing but gimmicks. It’s worse than kickstarter with updates. It’s insane they charge an annual fee for banal customer service

Was named Move, now Essential. I am so disappointed with this organization’s service. For Example: I ordered the kitchen table, five months later it came in…damaged. Still not resolved. I have yet to receive the matching room chairs as well. Getting close to NINE months. NOTHING! Seriously. They are a rip off…no communication unless you force it, and then they NEVER EVER follow up. Don’t buy a thing from this company. Trust me.