Time To Pet

We’ve been using Time To Pet for our dog and cats over the past five years, and they’ve been nothing short of amazing. Their attention to detail is spot-on, and the app makes scheduling, billing, and payments a breeze. They’re always on time and super reliable, which means the world to us. Plus, our pets absolutely adore them! If you’re looking for top-notch pet care with the convenience of a great app, we can’t recommend Time To Pet enough.

The UX for modifying reservations is very unclear. I work in user design and I could not figure it out. You should be able to simply click on any reservation, and have a modify button. It isn’t that hard, I hope the app is updated quickly. No way to cancel reservations in the app!? Unreliable scheduling. They’ll cancel days before the walk, leaving you in a pickle. Recommend a different service

This portal is incredibly user friendly. And if you have a question even if it is minor or complex their customer service is so nice and prompt. I have enjoyed my last ten years working with this portal. It is well organized. Sure something could be updated and adjusted to cater to some of the other reviews commentary but overall it’s pretty great. I highly recommend this portal to any pet sitting company for operations. It’s practical and affordable. I only suggest this to other professionals.

This app is user friendly for both the business and the pet owners. It has provided so much peace of mind for all parties!

There is so much that is well done, so many great features. The one thing I cannot understand...is why the "please set to always allow" pop up comes up so frequently, and why there is NOT a "do not show me this again" option! It will even pop up in the middle of me typing a chat message to a client! Please, I will not be changing my settings. Its disheartening because I believe the annoyance is an intentional feature, not a bug. Yes, I understand what the pop up is telling me. Yes, I understand my location is "less accurate." But I am fine with that. I could be on the app and it will pop up twice in a 15 minute time span. I have my settings that way for a reason. There is no reason this app "always" needs to have my location services on.

My business was growing and it was time to get more organized. Being a bit technology challenged I was afraid learning a new software would be overwhelming and challenging. Not true! The app is easy to navigate and has helped me tremendously with keeping track of everything. The customer care center has always been very friendly and helpful with any questions I may have. Highly recommend!

I implemented this app in my small business one year ago, and I’m so happy I did! Only wish I had done it sooner. The support team is wonderful, and the app has made running my pet sitting business so much easier!!

Wonderful idea and a total lifesaver for myself since I sometimes have to leave town on short notice. My only minor complaint is there doesn’t seem to be any way to delete an accidental entry from the pet tab and if it’s incomplete, you can’t schedule a sitter. It’s an odd oversight in an overall well developed app.

No option to add a new client in the app, must be done on desktop which is annoying.

I love what this app offers. It’s a breeze for pet parents and sitters to keep in contact and over all a great tool. However, it DRAINS my battery like no other. I use just about all my apps in dark mode if they have the option and I think it would be a great option to have with this as well. I’m not someone with two phones like most people I work with so I think it’s something to keep in mind for future updates.