Tootbus – City guide

Audio information on the yellow line was very limited and at times boring, all we heard for most of this trip was music. Complained to the driver and he replied that’s all the info we have. Surely this great historic city has a lot more to offer the tourists for information.

Disappointed that the app doesn’t direct you to a specific bus stop. All it shows is where the buses are. Not helpful when trying to locate the stop

The two day pass worked really well. The commentary was informative and the drivers very helpful and engaging. The app itself was a bit clunky, especially on the find my bus section which at one stage had my bus two stops away as it came around the corner. Overall the bus was good value.

We booked a 48hour ticket, day 1 (Monday) there was a few buses but you still have to wait a fair bit. But day 2( Tuesday) there is lucky to be 1 bus every 30+minutes while other bus companies seem to come and go 3 & 4 time before a toot bus comes. I would Definitely not recommend this bus company

Buses take too long

App looks really good, and promised much. I chose to use the app as it connects to my headphones with better quality sound in a noisy environment than comes from the cheaper earphones on the bus. When app is downloaded, each of the sound bites can be downloaded and listened to. However, once on the bus the previously downloaded bites need to be downloaded again and don’t load at the appropriate time, if at all. I was using free wifi on bus, but was same using mobile data. The geo positioning seems to be significantly off with the audio on board being about 3 bites behind. As the app uses location and downloads audio, it is power hungry. This would have been better if there was usb power available. The app crashed when coming out of lock at least 3 times. Given the issues with the audio above, I can’t be sure but the auto audio download (‘I’m on the bus’ switch) stopped when I looked at the map. Get the plug in jacks and accept the lesser sound quality.

App constantly needed to be restarted to get the audio your track to partly work. Better off getting the headphones on the bus.

Your stop information on the app and on the general map is wrong for Gare du nord. For tourists, it incredibly frustrating to plan your entire day around a tour bus that doesn’t stop for lost guests. First we walked to the stop Republique. Today is July 28 so the stop according to your website was working. After waiting 25 minutes, we had our friend call and sure enough, the stop was not available today. Why wasn’t that info communicated? Terrible service. So our group of 10, including an 84 year old, took the metro to Gare du nord. We got lost inside the huge train station, finally made our exit, and then walked to the stop on your map. Wrong again! The toot bus drove right past us even though we were at the stop indicated by your map and app. Reaching our limits, we were about to request a refund, when another bus came along. That kind bus driver stopped. It was not the right stop but since he was kind he let us on the bus. Just after, we passed the tootbust stop just up the road in the wrong spot according to your map! Guessing is not fun when you’re making you’re way around a new city with a group of 10. Not a good experience. At all.

Waste

After our first stop I realized I had lost my tickets. The representative there recognized us and tried to get us reticketed. He even rode the bus with us as he got things straightened out. His name is Junaid Palwavy and deserves an award. He saved our day