Troms Billett

I’m in agreement with millee… Maybe there’s been a huge overhaul since the bad reviews were written, but it was very easy to set up and buy tickets each day. The only slight confusion for me was knowing which stop to enter as a destination, but I just asked the guy at the bus stop and it was all done. 90 mins of travel for me and 2 kids for 88 NOK.

I have read the negative reviews from people who can’t retrieve their tickets due to not getting a pass code. Within a couple of minutes of downloading I’d looked through the app and it’s settings to see how it worked. It clearly tells you there you need to set up a password if you want to retrieve tickets, there’s also the option to enter your email address if you want payment receipts. It seems people don’t look properly and then blame the app for their own failings.

If anyone has to be given a zero star it is this app - well maybe minus infinity. Last stage times out says password incorrect when it has not even asked to set one :)) shows the algorithm is flawed !!!

So they ask you to pay for tickets, then you can’t download them because there’s a mysterious retrieval code you need to put in. They never ask about your email or phone number, how do you receive this mysterious code to download the tickets??? Same as the others, paid and no tickets received.

Payment times out. Customer Service weren’t able to help. Had to go to paper ticket machine! Hopeless. Very disappointed.

Took my money twice, didn’t give me a ticket. Thanks 👍🏻

The payment went but the ticket doesn’t come. Tried 3 times the money disappears but the ticket doesn’t appear

Fungerer ikke etter formål. Håpløs å finne en reise når man ikke er lokal kjent. Ingen kart knyttet til appen heller. På tide med noe nytt.

Forsøker å lagre mitt finske mobilnummer i appen, men det lagres som +47358(finsk nummer). Forsøker å endre det, men da henger hele greia. Ved rapport til brukerstøtte får jeg intetsigende svar, og ingen kvittering om rapport til apputvikleren. Slapt.

Hele systemet inne på appen er treigt, fra det sekundet jeg kjøper og bekrefter billetten min, så går det går det flere minutter før kjøpet er gjennomført og billetten er aktivert. Begynner å lure på om billetten da egentlig er kjøpt, noe som har forårsakt at jeg har kjøpt to billetter siden den første aldri kom til syne…