T&T大統華 – Grocery & More

非常差的服务和购物体验。首先，缺货产品从来不及时更新，导致我每次购买东西，都被告知缺货退款。更离谱的时候，即便缺货，他们也一直把商品挂着。其次，客服服务非常差。收到货品后发现有物品缺货（没给退款）、破损。然后提交反馈后，客服就一直拖着不给处理。一开始说3天内处理，后来到了五天了还没有收到处理结果，最终处理直接把反馈忽略，说自己已经发货了。后经证实，他们就是缺货，但是却按照有货，多收了很多钱。跟他们交涉了四次，才承认他们的问题，给了退款。破损产品也是消极处理。总之，非常差劲。轻易不要用他们家的APP线上购物，会浪费很多时间和金钱，收到质量差的货物。

信用卡支付不支持运通。 其他的信用卡在验证码页面也是无法继续的。 我尝试过安卓和苹果app都不行. .微信和支付宝的支付也经常遇到问题，说是订正正在处理中，然后就不能支付

when calculating the final price, it show about 3 kinds of taxes in Quebec, who dare? Pst qst hst, amazing…all items are food without tax…

The only reason to get this app is to get occasional deals. Even just for scanning your membership, it’s horrible. The app takes forever to load and occasionally logs you out, forcing you to wait and login while holding up the line at the store.

Can’t link the physical card which I’ve used at the shop. Only after you write the message in a chat you found that no one answer you due to working hours. Can’t copy the message from the chat to send it by email. Awful, don’t want to waste my time. Can’t log in with google. Just error.

Very slow app. Slow to load and open. Also need to sign in to account every time, very annoying.

网上订单缺斤少两不补差价，联系客服也没用。

If only the app is more friendly e.g. supporting Apple Pay etc… a bit slow but overall nice selections

Every time when I request a code to proceed the verification of my physical card, this App just freezes.

I’ve been to T&T Supermarket a couple of times after getting the app (almost every week).I would make sure that I scan my rewards card properly. Machine says card verified each time but I don’t see it adding to my points.