Turbo AI - Notetaker

i can’t cancel my premium subscription, and wrote an email to support group, but they never responded:(

Hello, I am writing to report an issue with accessing the features of my Premium Turbo subscription. I purchased the Premium Turbo subscription under an individual offer on September 6, 2025. The payment was successfully processed, and the funds were deducted from my account. However, today, when I tried to create lecture notes from my laptop, the site prompts me to upgrade to a premium account and does not allow me to use the feature. Thus, I have paid for the service but cannot use it. Please check the status of my subscription and resolve this technical error. I am ready to provide any necessary details (username, e-mail, proof of payment) to facilitate the resolution. I look forward to your prompt assistance in resolving this matter.

I downloaded only for the purpose of creating audio transcripts, but in the “transcript” window it says “no transcript currently available”. Very disappointing.

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On the website, it says I can create ai brain rot videos with PDF, but that does not seem to exist at ALL. I tried to use it as it is to make flash cards, but NOTHING can load. After loading to a certain percent, it just pops up the “you reached your free limit” when it’s my first upload. I literally can do NOTHING on this app.

good

Please allow us to upload our own audios that we recorded separately on our devices too and to upload PDFs. That will be really helpful. The rest where we can ask questions in the chat and the transcripts are really helpful already. Just a few add ons would be really helpful for us students paying premium for your services. Thank you

This is very good as going into my English and history classes. Just hit record and play Run 3 for 45 minutes and get all my notes. Highly suggest.

If you get a phone call(and decline it) this app spazzes out. Doesn’t let you continue, doesn’t EVER generate notes, just stays STUCK on a % of upload. Recorded 4 lectures, declined calls on 2. Only ONE of the 4 lectures recorded notes. 2 disappeared as if they never began, and the last one is stuck on 30% note generation. I gave it 45 minutes to reach 91%, then it was stuck on 91% for an hour. I went out of the app and back in, and it was back on 30%. Ridiculous. They don’t make it easy to cancel subscription. Can’t cancel the plan if they don’t send you a link, and I’ve entered my email twice. No link received. DO NOT DOWNLOAD OR PAY FOR THIS LOW LEVEL APP.

I just paid for the monthly subscription that was said for $14.99 but it doesn't work. Moreover, the worst is they didn't even give me the subscription features, and extremely hard to reach out just to clarify what happened and fix the issues. Such a waste of time and I truly regret spending my money on this scam. You all should be careful and think twice before subscribing to this app. Just use another, better app instead