Bad experience
Overall experience is bad. Opening account is long. Support is useless. Managers lost docs. Cant even tell if there is anything what I like so far.
Да, UBS Access полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение UBS Access имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение UBS Access бесплатное.
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4.65 из 5
155 оценок в Испания
Overall experience is bad. Opening account is long. Support is useless. Managers lost docs. Cant even tell if there is anything what I like so far.
4 times pin codes were lost by post, i had to call the hotline, wait for 30-45 min, then explain, then get new pin over the phone from a person (is that what you call security?) instead of just using very simple and secure OTC linked to my mob phone as it is done by many many many banks in this world… NO! UBS clients MUST SUFFER!
The worst banking application ever!
Too many apps, devices and confirmations to proceed simple operations. Always need to sign paper copy of the documents and no options to do it remotely or provide a digital copy. I find it not user friendly, especially to the clients who has no printers at home and during the quarantine time.
Trying to activate with all keys received in a letter and after confirming the part of mobile phone to be used the system promises to send you sms message with additional key that never arrives. After 3 trials failing the system tells a new letter has being sent with new keys. (?) Developers should test better the App because there is no problem with the keys as it fails before using only contract name only. My recommendation to them is to check phone number definition with sign starting with + or 00 or nihil.
Easy and versatile
It functions well so far, but the whole concept to have an additional app for login, to arrange or check something in the account is just inconvenient and complicated. Moreover Face ID is not available therefore you need to type your PIN every time. In my opinion thus decreases the security as well.
It should allow you to use TouchID and longer passwords for more security
Love the fact that it is independent of the mobile network and can be used to login from any country while connected to inernet.
Gut soweit
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